Operations Analyst

**Job no**: 531779
**Work type**: Full Time
**Location**: Sydney, NSW
**Categories**: Procurement
- **Employment Type**: Full-Time, Permanent (35 hours p/week)
- **Remuneration**: $143,007 - $151,745 + 17% Super + Leave Loading (commensurate with experience)
- **Location**:UNSW Kensington Campus (Hybrid Working Opportunities)

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
Procurement Operations & Travel plays a crucial role in managing and coordinating the delivery of effective procurement processes and governance across UNSW, ensuring that strategic procurement activities, including travel, align with university policies and strategic objectives, whilst facilitating continuous improvement.

The role of Operations Analyst will support the reporting function related to Strategic Procurement, as well as Environmental, Social and Governance (ESG) reporting, ensuring that UNSW procurement activities align with its sustainability and ethical goals.

The Operations Analyst reports to the Procurement Manager, Strategy & Governance and does not have any direct reports.

**Responsibilities Summary**:

- Contribute to the development of procurement and travel policies and guidance, including timely and accurate responses to internal and external stakeholders.
- Act as the primary contact for procurement and travel-related inquiries, effectively addressing and resolving complex procurement and governance queries while ensuring alignment with relevant policies and procedures.
- Develop and maintain key templates, intranet and website content, guidance documents and other creative content for the procurement and the travel team, as well as broader university audiences, to support effective communication, training, and operational effectiveness.
- Track and report across the procurement and travel function, including on Environmental, Social and Governance (ESG) criteria within procurement, ensuring alignment with UNSW Procurement Sustainability Framework.
- Deliver training and development programs to enhance procurement and travel operations at UNSW, including collaboration with peer universities and industry partners.
- Facilitate and drive continuous improvements through analysis and consultation with stakeholders, ensuring operational efficiency.
- Collaborate and influence stakeholders to ensure alignment of objectives and support for procurement and travel initiatives.
- Manage the technology and systems (Contract Management system, spend analytics platform and PowerBI dashboarding) used within the procurement and travel teams, ensuring their effective operation and alignment with team needs.

**Skills and Experience Summary**:

- Degree level tertiary qualification in Business, Commerce or minimum 3 years’ experience across procurement and or travel pay teams or equivalent level of knowledge gained through any other combination of education, training and/or experience.
- Demonstrated experience in procurement operations, policy development and creation of training and communication materials to enhance procurement processes and stakeholder collaboration.
- Advanced analytical expertise with robust critical reasoning and creative thinking.
- Demonstrated experience in mature analytics and use of technologies
- Strong influencing, communication and negotiation skills.
- Excellent customer service, verbal and written communication skills, with a motivated and enthusiastic attitude to problem solving.
- Strong collaborative working practices, ability to manage time in an effective manner, coordinate workflows to meet tight deadlines and actively participate in a team environment.
- Flexibility and creativity - demonstrated ability to adopt new methods and process to deliver outcomes and meet the internal customer need, consistently challenge existing paradigms.
- Proven ability to deliver a unified and consistent standard of performance in stakeholder engagement.

**Benefits and Culture**:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
- The University reserves the right not to proceed with any appointment._

Position Description

**Advertised**: 20 May 2025 AUS Eastern Standard Time
**Applications close**: 03 Jun 2025 AUS Eastern Standard Time