
Reception & Customer Liaison Officer
2 weeks ago
Manage and coordinate a busy reception area with several meeting rooms
- Administration responsibility full of variety
- Join a dynamic company that puts its people & customers first
**About the Role**:
One of our clients is seeking a passionate Reception & Customer Liaison Officer. The ideal person for this role will have experience working in a reception function and possess strong administration skills. You will be a natural at welcoming and helping people, including listening to their needs, answering their enquiries, and directing them to the appropriate person.
**Main responsibilities**:
- Maintaining the reception area, taking incoming calls, re-directing calls, and greeting visitors.
- Managing and coordinating meeting room schedules, including set up, and pack up.
- Working in conjunction with IT to ensure all meeting room Audio Vision equipment is maintained and operational.
- Facilities and supply management, including coordinating cleaners, keeping compliance registers, building maintenance, liaising with the landlord, maintaining office supplies and furniture.
- Payment of service bills & insurances as directed by the EA.
- Coordination & administration of company specific memberships & licences.
- Coordinating services & trade specific account cards and maintaining a register of these cards.
- Assistance in coordinating all internal & external events.
- Assistance with the preparation of Staff induction material and Client hand over packs.
**What you will bring**:
- Experience operating a busy switchboard
- Proven experience in delivering exceptional customer service
- High level of organisational and administration skills
- Presents well through excellent interpersonal and communication ability
- Is team oriented and willing to help others
- High level of computer skills and comfortable with technology
**Why choose this role**:
Our client offers great staff benefits, a fantastic working environment, and a focus on recognition and reward.
**To Apply**:
**Application Process**:
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