Product Manager

Posted: 24/02/2025
- Closing Date: 05/03/2025
- Salary: $111,966.00 - $120,025.00
- Job Type: Ongoing / Non-ongoing; Full time
- Location: Sydney
- Job Category: Arts, Culture,Information Communication Technology (ICT)

**About the National Film and Sound Archive**

The National Film and Sound Archive of Australia (NFSA) is Australia’s audiovisual archive, telling the national story by collecting, preserving and sharing audiovisual media, the cultural experience platforms of our time. The collection itself dates back to 1935, making it one of the world’s oldest audiovisual collections. It is also one of the country’s most used cultural collections, with around 125 million views of collection content each year. The NFSA is in a period of significant change. Following increased Government investment, the institution is in a process of digital transformation, establishing the NFSA as Australia’s most dynamic and valued cultural organisation. We are rebuilding our curatorial workforce and developing the NFSA’s capacity to digitise our collection at scale - to preserve it for the future, to make sure it can be discovered, and to share it with all Australians.

We continue to work on developing a stable, secure and future-proof workforce across our four physical sites based in Canberra and Mitchell in the ACT as well as in Sydney and Melbourne.

We are also undergoing a program of business improvement for many of our corporate systems to improve efficiency and reduce manual handling.

We are an ambitious organisation, and we aim to be an employer of choice within the Galleries, Libraries, Archives and Museums (GLAM) sector, providing exciting and challenging work, as well as favourable employment conditions and unique development opportunities for our staff.

**About the Team**

The Digital Platforms section, in the Digital Branch, designs, builds and maintains digital products that provide innovative ways to manage, maintain, analyse, discover, and engage with the NFSA’s audiovisual collection.

**The Opportunity**

The Product Manager will report directly to the Senior Manager, Digital Platforms, and work collaboratively with project managers, software engineers and administrators as part of a high functioning product delivery team.

The Product Manager is responsible for the transition of data and discovery projects into shippable products that encourage people to engage with the collection. This includes responsibility for the NFSA’s public search and discovery, commercial search product, transcription service and overseeing the management of Player, the NFSA’s TVOD platform.

The role brings business, technology and user experience together to enhance NFSA web products for audiences and stakeholders. Working with other areas of the organisation, the Product Manager will focus on delivering value to users, particularly as it relates to the use of machine learning and artificial intelligence. The role will be expected to navigate appropriate use of content and data and adhere to government guidelines and development practices.
- Please note: This recruitment process is intended to fill both current and future vacancies. While the position on offer is ongoing, a merit pool of suitable applicants may be established to fill similar ongoing and non-ongoing positions within the next 18 months._

**Key Responsibilities/Duties**

Under broad direction, this position is responsible for delivering the following functions:

- Identify and develop unique and innovative online products that enhance discoverability and shareability of the national audiovisual collection.
- Develop product roadmaps, in line with existing organisational timelines and horizons, with a focus on iterative and continuous improvement.
- Conduct workshops, interviews, and research to align business and user needs for successful product design and delivery.
- Clearly communicate ideas, solutions, and goals in written, oral, and visual formats.
- Build and manage positive relationships across the organisation and with external stakeholders.
- Ensure technical solutions are aligned with the organisation’s approach to secure and sustainable development and are discussed, documented, and shared with team members.
- Contribute ideas and strategies within departmental workshops and creative brainstorming activities.
- Manage and coach a small diverse team that contributes to prototyping, business analysis and transcription services.

**Selection Criteria**
- Demonstrated experience developing and managing externally facing digital products based on the creative use of data.
- Demonstrated experience pitching new ideas and strategies that align with business goals and user needs
- Demonstrated experience working with innovative approaches to audio-visual discovery and transcription.
- Demonstrated experience researching, designing and testing user experiences within the creative arts sector.
- Strong interpersonal skills along with the ability to work in