Audience Research Analyst

2 weeks ago


Sydney, Australia SBS Full time

**About Us**

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.

**The Department**

The Audience Data & Insights Team, forms part of the Corporate Strategy Division. The team is expanding, as we evolve the work we do, paving the way for SBS’s audience-led, data driven transformation, for the benefit of all Australians. A team of passionate and curious researchers, we strive through creating opportunities through insights to tell stories.

**The Role**

This role is responsible for analysis focused on audiences, delivering a deep understanding of their content, platform and language needs, ultimately supporting SBS as a distinctive network. The role will take a considered approach to the research that is inclusive and representative of diverse communities.

What sets SBS apart is our focus on multicultural Australia '“ no other broadcaster in Australia serves diverse communities in such breadth and depth like SBS. The passion we have for our audiences means we continue to curious about their needs and behaviours, so that we can continue to serve them relevant content, on the platforms of their choice, in the language of their heart.

Reporting into the Audience Research Lead within the Audience Data & Insights Team, this role would see you doing the following:

- Analysis and reporting with a strong focus on SBS and Australian multicultural audiences
- Project management and analysis of ongoing quantitative tracking of SBS Language programs
- Administration and support with project management of the SBS Exchange, our in-house online community
- Survey scripting, including management of surveys that require translations to a language other than English
- Analyse and interpret research from a wide range of sources, with the ability to synthesise into actionable insights
- Actively contribute to the organisation’s understanding of the changing media landscape, particularly with a multilingual lens, by monitoring industry sources and sharing relevant information with the wider team

**About you**
- An analyst curious to understand diverse Australian audiences
- Strong analytical skills, accuracy with data and attention to detail
- Ability to produce impactful and actionable insights to key stakeholders, in the form of written reports and presentations
- Strong organisation and project management skills, that lend to managing complex research projects
- Be an open-minded team player that is culturally led

**Some of the reasons to consider working with us**:

- The people We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work, you’ll be part of one of the most inclusive companies in Australia
- The culture and the engagement of our workforce SBS is ranked in the top 25% of all media companies for employee engagement
- We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 40 years and our future is packed with many more exciting developments
- We also love to promote from within We have allocated training funds to do just that and help bridge the gaps when moving from role to role.

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

**Reasonable adjustments**

SBS acknowledges the Traditional Owners of Country throughout Australia.

Job Description


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