Clinical Scheduling Team Leader

2 weeks ago

Brisbane, Australia Australian Unity Full time

At **Australian Unity**, we’re on a mission to transform how health and care is delivered in our local communities. Across our _Home Health_ platform, we’re working together—differently—to plan and deliver better care, helping Australians live well and age even better.

Within our **Health Concierge - Clinical Team**, we deliver personalised and streamlined best-practice clinical service triaging, prioritisation, clinical referral reviews, and escalations across a variety of programs spanning care, recovery, and treatment. Our goal is simple: to match the right resource to the right need, at the right time—to deliver the best possible outcome for our customers.

**Your opportunity**

We are seeking an experienced Allied Health or Nursing professional to lead a high-performing clinical scheduling team. **Based in Aspley, QLD**, and supporting a team of 8, this role combines clinical insight with day-to-day operational leadership in a hybrid working environment (3 days from home).

As the **Health Concierge Clinical Team Leader**, you will manage referral flows from hospitals, aged care, and internal partners, translating them into clinically guided service accounts. You will support and coach your team, respond to clinical queries, and ensure smooth day-to-day operations, including escalation management and workload allocations.

**What You’ll Bring**
- Tertiary qualifications in Allied Health or Nursing with current AHPRA registration essential
- Proven experience in a leadership capacity (e.g., NUM, Shift Leader)
- Strong operational mindset with a proactive and solutions-focused approach
- Scheduling and rostering experience (highly desirable)
- Skilled in managing a mixed team (clinical and non-clinical)
- Proficiency in Microsoft 365 and familiarity with Salesforce or other CRMs
- Excellent delegation, communication, and stakeholder engagement skills

**What Success Looks Like**
- Confidently translating clinical referrals into efficient, quality care outcomes
- Uplifting your team’s capability in scheduling, triage, and clinical interpretation
- Contributing to workforce planning, resourcing decisions, and system improvements
- Leading with empathy, clarity, and purpose to ensure exceptional customer experiences

**Why Join Us?**

Be part of a nationally recognised health and wellbeing organisation making a meaningful difference in people’s lives every day. You’ll join a supportive team culture with opportunities to innovate, lead, and grow—playing a key role in shaping how healthcare is delivered.

Enjoy a range of benefits including flexible work options, extra paid leave days, fitness and lifestyle discounts, salary packaging, and employee perks across health, banking, insurance, and travel.

  • Clinical Team Leader

    6 minutes ago

    Brisbane, Queensland, Australia Regis Aged Care Full time

    OverviewClinical Team Leader - Griffith, Full-time role at Regis Aged Care.There's something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after. Real impact isn't measured by numbers, it's felt. And making a...

  • Clinical Team Leader

    1 week ago

    Brisbane, Australia Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships Full time

    Role Scope The Clinical Team Leader provides leadership and supervision to teams of Forensic Disability - Clinician and or Clinician (Program Specialists) delivering evidence-based services in FDS. The role also provides clinical advice on treatment/rehabilitation programs and life skills development activities with regard to people with an intellectual or...

  • Team Leader

    2 weeks ago

    Brisbane, Australia ProCare Australia Full time

    Government role with an annual salary of up to $105,088.00 + 12.75 % Superannuation - Provide expert practice and policy advice on approaches to clinical practices - Ensure effective operations, support and care of clients residing at the FDS **ProCare Australia is the leading specialist recruitment agency for the community service industry in Australia,...

  • Clinical Care Scheduler

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCare Full time $70,000 - $90,000

    We are seeking a skilled professional to fill the position of Clinical Scheduling Coordinator. The ideal candidate will have experience in scheduling and rostering environments, with exposure to allied health or clinical industries being a plus.Job Description:The Clinical Scheduling Coordinator plays a pivotal role in ensuring our customers receive timely,...

  • Clinical Team Leader

    15 hours ago

    Brisbane, Australia Mable Full time

    **This role is for HomeMade - a related entity of Mable** HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management. We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support...

  • Clinical Scheduling Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Australian Unity Full time

    Join to apply for the Clinical Scheduling Coordinator role at Australian Unity3 days ago Be among the first 25 applicants Join to apply for the Clinical Scheduling Coordinator role at Australian Unity Remedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home.Our experienced team, work together to...

  • Clinical Team Leader

    2 days ago

    Brisbane, Australia IHMS Full time

    **Do you enjoy working with culturally diverse communities?**: - ** Casual Contract starting as soon as possible**: - ** Great opportunity to enhance your skills** **We are seeking an experienced Clinical Team Leader to work in Brisbane with IHMS.** **The Role**: You will be passionate about providing the best level of health care, demonstrate integrity,...

  • Clinical Scheduling Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Australian Unity Full time

    Join to apply for the Clinical Scheduling Coordinator role at Australian Unity3 days ago Be among the first 25 applicantsJoin to apply for the Clinical Scheduling Coordinator role at Australian UnityRemedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home. Our experienced team, work together to...

  • Clinical Scheduling Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Australian Unity Full time

    Join to apply for the Clinical Scheduling Coordinator role at Australian Unity3 days ago Be among the first 25 applicantsJoin to apply for the Clinical Scheduling Coordinator role at Australian UnityRemedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home. Our experienced team, work together to...

  • Clinical Scheduling Coordinator

    1 day ago

    Brisbane, Queensland, Australia Australian Unity Full time

    Join to apply for the Clinical Scheduling Coordinator role at Australian Unity3 days ago Be among the first 25 applicantsJoin to apply for the Clinical Scheduling Coordinator role at Australian UnityRemedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home. Our experienced team, work together to...