Fulfilment Operations Co-worker

**Job ID**: 254277

**Date posted**: 26/08/2024

**Our team within IKEA**

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

**What you need to know**

Working at IKEA has its benefits and rewards:

- $26.36 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- This role is Permanent, Part-time, 40hrs/fortnight.
- This role requires availability to work a range of hours from 6:00am to 10:00pm Monday to Sunday, on a rotating roster.
- You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
- Rosters at IKEA are published 4-weeks in advance to provide you time to plan your work/personal life ahead.

RECRUITMENT PROCESS
- If you are successful for this role, you will be required to attend a 2-day Welcome induction on Monday 16 September 2024 or Monday 30 September, 9am-5pm.

**About this work area**

As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:

- Ensure that daily operations run smoothly with a focus on order fulfillment and inventory availability.
- Picking, packing, and checking orders for both online & in store for collection or delivery orders within set KPIs.
- Supporting customers with the collection and hand-out of their Click & Collect orders.
- Using your attention to detail skills when picking assigned orders, using the RF scanning system to check accuracy and prepare orders for in-store collection or home delivery.
- Replenishing your assigned area to ensure it is fully stocked and available for customers.
- Using inventory systems to ensure stock availability is as accurate as possible.
- Adhering to IKEA’s safety policies, rules, and guidelines to allow for safe goods movement through the store and storage to ensure the safety of both customers and co-workers.
- Supporting the wider fulfilment operations team with tasks where required.

As a Fulfilment Operations Co-worker you are or have:

- A growth mindset with a willingness to continually learn and grow within Fulfilment Operations.
- Ability to collaborate, yet also be able to work autonomously and be self-directed within your work.
- An energetic approach as you will be on your feet all day.
- Strong customer service skills, alongside being able to interact with many customers consistently.
- Strong organisational skills with an ability to prioritise tasks in a fast-paced environment and a keen eye for attention to detail.
- A safe mindset, being comfortable with physical work and manual handling, including repetitive heavy lifting.
- Basic computer literacy and ability to learn new systems.

**We need people like you**

At IKEA, work is so much more than a job. Come join us