Administrative Officer- Aged Care

**Job description**
Twin Park is nestled in the quiet, peaceful and leafy surrounds of Reservoir in the northern suburbs of Melbourne, 16 kilometres from the CBD. Providing quality care to 136 residents very close to public transport.

**Benefits and Culture**
- Grow Your Own Staff Referral Program (Opportunity to earn extra $$$$)
- Ongoing professional development
- A positive and supportive workplace culture
- Employee Assistance & Well Being Program
- Discounted Private Health Insurance
- The Opportunity on Offer

**The Opportunity on Offer**
- Maintaining a friendly, helpful manner with consumers, visitors and other staff.
- Proactively trying to resolve concerns, complaints or suggestions of consumers and family/visitors.
- Complete all administrative tasks promptly with accuracy of detail.
- Completing and maintaining ongoing scheduled routines.
- Accurate administration of all cash transactions and POS machine.
- Following established protocols and document control.
- Word processing documents, reports and letters as required.
- Assists with annual stock take and maintaining an up-to-date asset register
- Complete all financial procedures promptly with accuracy of detail.
- Complete all Rostering, Payroll and other associated processes promptly with accuracy of detail.
- Ability to implement work with regard to all the Accreditation Standards.
- Ongoing continuous improvement of the activities program, taking on board resident/representative and management requests/complaints/feedback.

**About You**
You are an individual with a caring nature who gets satisfaction in making a positive difference in the lives of our residents every day. You enjoy working in a team where no two days are the same. You are excited to share your ideas and make a contribution to the wider community.

**Requirements**:

- Knowledge and experience in office procedures
- Advanced computer and word processing skills
- Qualifications/experience required as per Management's discretion depending on the tasks/responsibilities involved.
- NDIS Workers Screening Check
- Current Covid-19 Vaccinations

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**Desirable**:

- Experience in consumerial aged care administration
- Qualifications or knowledge of Montessori or other behavioural support methodologies

**About Us**
Heritage Care is a leading residential aged care provider with 12 aged care home and 1046 beds across Victoria and New South Wales. Founded in 2002, Heritage Care is an Australian independently owned provider of quality residential aged care.
Heritage Care offers an engaging lifestyle and consciously nurtured community for residents in aged care. Our residents receive attentive, tailored care backed by highly skilled and caring staff.
We have over 20 years' experience in cultivating communities that brighten our residents' lives and help them maintain an active and enriching life.
We take a people centred approach to care which means our residents benefit from clinical care, participation in stimulating activities and nourished with wholesome and culturally accepted meals that are individualised to their needs and tastes. We also preserve their autonomy by involving them in daily decision making and offer complete transparency for families and loved ones.

**Salary**: $25.00 - $30.00 per hour

Ability to commute/relocate:

- Reservoir, VIC 3073: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Certificate I - IV (preferred)

**Experience**:

- Lifestyle: 1 year (preferred)

Licence/Certification:

- NDIS (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person