Industrial Door Technical Trainer

6 days ago

Moorebank, Australia Dormakaba Group Full time

Moorebank, NSW, AU, 2170
- Feb 25, 2025

**THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY**

In this role they will analyse current practices, identify areas for improvement, and research industry best practices and relevant regulations to deliver technical training, prioritising safety, to service technicians, agents, and internal staff.

Key responsibilities will include:

- Develop, plan, provide and coordinate training for Industrial Technicians, Agents, and Field Managers.
- Coordinate & align with Subject Matter Experts in regard to technical aspects across a range of industrial products & manufacturers (e.g. roller shutters, rapid roll doors & gates).
- Improve, update, and share latest technology and best practices (including writing SOPs) for site area management, job safety & identified areas for improvement.
- Be a conduit to receive and provide technical advice to installers and technicians on process, methodology, theory and practice.
- Provide Technical and Field support for our Service Technicians, Field Manager and Agents in the region.
- Carry out Technician Competency & onsite work audits.
- Assist in incident investigations in collaboration with internal stakeholders.

There will be a need to travel to various locations quarterly and as required, to conduct training and provide support whilst supporting the local business unit's training administration and processes.

**WE PUT TRUST IN YOU: YOUR SKILLS**

Ideally you will have previous experience in a similar position, facilitating training and conducting assessments within a field role. An understanding of technical product training will be highly beneficial.
- Technical experience within service department or similar technical training environment.
- Certificate IV Training and Assessment desirable.
- Strong analytical and Microsoft Office capabilities.
- Confident in public speaking.
- The ability to facilitate, mentor, coach and build relationships to create lasting relationships and to promote behavioural change.
- Stakeholder management capabilities, allowing you to foster collaborative partnerships with all levels of our business.

**WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE**

Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world
- Fully Maintained Company Vehicle, Laptop, Mobile Phone, iPad & Incentive Program
- Team Training Provided
- Access to discounted Health Insurance.
- Peer to Peer Recognition via our ‘AAA’ Nominations and awards
- Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
- Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more
- dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics._

LI-Onsite

LI-HH1
- dormakaba Australia Pty. Ltd.

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