Workforce Scheduler

We're the global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

Are you a motivated individual who loves to see their team succeed? We’re looking for a driven and process orientated **Workforce Scheduler**who will be based in our Brisbane office. The role will be focusing on supporting the service department with work allocation, as well as administration of service-related procedures and monitor full compliance of service and repair schedules in line with Aggreko procedures ensuring high quality customer service.

**Why Aggreko?**Here are some of the perks and rewards.
- Competitive compensation.
- Bonus program.
- Paid training programs and tuition reimbursement.
- Safety-focused culture.
- Community volunteering program.
- A range of career development opportunities.

**Who we want**:
**Self Starter** - People who see a challenge and take ownership, needing no prompting to drive productivity, change and outcomes.

**Dedicated Achievers** - People who see going above and beyond as the norm, and stop at nothing to ensure a job is done to expectations.

**Process Improvement** Gurus** - People who can’t help but unravel a process till they’ve found the root cause to a problem, and lead the way to an optimal solution.

**Team Cheerleader** - People who celebrate the success of others, and take pride in the achievement of those around them.

**What you’ll do**:

- Allocate work to technicians in alignment with the Operations/Depot/Field Managers.
- Manage operational administrative tasks in support of our technicians, such as order management, purchase requisitions, report management, and other functions.
- Drive visibility, utilization and productivity with workforce planning.
- Record and action responses to service calls in the absence of service engineers.
- Ensure service technicians are fully equipped to work at customer sites (passes/permits).
- Adhoc duties as directed by the Workforce Planning Manager or Operations Manager.

**You’ll have the following skills and experience**:

- Experience in service order management an operational environment is highly regarded.
- Collaborative and team orientated with well-developed interpersonal and communication skills.
- Effective organizational and time management skills.
- Quality oriented with attention to details and capable of working to deadlines.
- ERP and CRM expertise desirable
- Process improvement experience desirable

**Bring your energy. Grow your career.**

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**Equity, diversity and inclusion at Aggreko**

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.