Reception Team All Rounder

1 week ago

Wetherill Park, Australia UFC GYM Wetherill Park Full time

About UFC Gym Wetherill Park

UFC Gym is looking to change the way people view their fitness through our 'Train Different' ethos.

We create a fun, motivating and community-orientated culture that aims to help men, women, children and families of varying abilities achieve their fitness goals.

**Job Summary**:
A Reception Team member will perform an integral role in providing seamless consumer experiences for UFC GYM members and guests when visiting UFC Gym.

Reception staff are the first point of contact for enquiries, sales, complaints and questions regarding UFC Gym.

As Reception Team member you will have thorough knowledge about UFC Gym and its facilities, programs and promotions and lead a reception team to ensure relevant systems are running effectively and efficiently.

**Experience & Educational Requirements**
- 2+ Years’ Customer service and Point of Sale Experience required
- Preferred Cert 3, 4 or diploma in fitness trainer
- Current CPR & First Aid
- Current Working with Childrens Check

**Essential Skills**
- Excellent communication skills
- Ability to work unsupervised
- Attention to detail
- Ability to multi-task and work under pressure
- Good mathematical skills
- Fast learner who shows initiative
- Good computer skills including Office 360
- The ability to listen patiently and show empathy

**Attitudes to be exhibited**
- Positive can-do attitude
- Politeness and understanding
- Friendly, outgoing personality
- Cooperative and helpful
- Lead by example demonstrating best practice

**Requirements**:

- A passion for delivering quality Customer Service
- Proven ability to be highly organised
- Excellent written and verbal communication skills
- Available to work a rotating roster - Opening shift (5am)
- early morning and mid-afternoon to Close (10pm), with some weekends included
- Good understanding of the benefits of fitness
- A passion for helping people
- Close promixity or ability to train to Wetherill Park via own transport

**Job Types: Part-time, Casual**

**Salary**: $21.00 - $23.00 per hour

**Job Types**: Part-time, Permanent

Pay: From $22.61 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Rotating roster
- Weekend availability

Supplemental pay types:

- Commission

**Experience**:

- Sales: 1 year (required)
- Customer service: 1 year (required)

Licence/Certification:

- Provisional P1 driver licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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