Shift Leader

1 week ago

Brisbane, Australia Wendy's Australia Full time

**About Wendy's**

Wendy’s is redefining what fast food feels like, and we’re looking for the next generation of leaders to help us raise the bar.

We’re not here to blend in. Our edge comes from staying true to what we believe in, craveable, high-quality food made fresh, not frozen, and packed with flavour.

As a Shift Leader, you’ll be at the heart of delivering that experience every day. You’ll support the management team and lead your crew with confidence to keep every shift running smoothly. From energizing the team to ensuring top-notch customer service, this is your chance to lead from the front and make a real impact in one of our fast-paced, high-profile Quick Service Restaurants.

**Why Wendy’s?**
- A globally iconic brand, newly launched in Australia, with serious momentum
- A relentless focus on quality: fresh never frozen beef, made-to-order meals, and real ingredients.
- A bold, culturally relevant brand that cuts through and stands out.
- Big plans for growth, and big opportunities to grow with us, and:

- Because we are AWESOME

**Your Role**

As a Shift Leader, you'll be the heartbeat of our restaurant during your shift. You’ll ensure that operations run like a well-oiled machine while inspiring your team to deliver the signature Wendy's experience that keeps customers coming back for more.

**Key Responsibilities**
- ** Lead & Motivate the Team -**Inspire and guide team members to deliver excellent service, maintain peak operational efficiency, and work together effectively throughout every shift.
- ** Maintain a Clean & Welcoming Environment -**Keep the restaurant clean, organized, and fully stocked to create a welcoming atmosphere for both customers and staff.
- ** Manage Operations & Cash Handling -**Oversee front and back-of-house tasks, including opening and closing procedures, POS duties, and accurate cash accountability during your shift.
- ** Coordinate Scheduling & Task Delegation -**Assist the General Manager with scheduling, manage break rotations, and delegate tasks efficiently during busy and quieter times.
- ** Train, Coach & Enforce Standards -**Train team members on Standard Operating Procedures and safety practices, ensuring consistent delivery of quality service and a safe work environment.
- ** Support Promotions & Customer Satisfaction -**Collaborate with management to implement sales promotions and handle customer concerns promptly to ensure a positive dining experience.
- ** Communicate & Problem-Solve -**Keep the General Manager updated on any significant issues and take initiative by handling additional duties as needed.

**Who You Are**
- A confident leader who knows how to rally a team and keep spirits high.
- Knowledgeable about food safety regulations and operational best practices.
- Experienced in coaching and developing staff in fast-paced environments.
- A strong communicator who can connect with everyone from crew members to management.
- Detail-oriented with sharp organisational skills.
- Adaptable and capable of handling various situations with ease.
- Professional and respectful, contributing to a positive workplace culture.
- A master of time management, ensuring tasks are completed accurately and on time.
- Full working rights in Australia are preferred.

  • Shift Leader

    2 weeks ago

    Brisbane, Queensland, Australia Pappa Flock Full time $60,000 - $80,000 per year

    Shift Leader – Pappa Flock Surfers ParadiseLocation: SP024, Paradise Centre, 2 Cavill Avenue, Surfer's Paradise, QLD, 4217Job Type: Full-Time, Part-Time, CasualSalary: As per Fast Food Industry Award **Expected Hours: 4 – 38 per weekAbout UsAt Pappa Flock, we believe leadership is key to creating memorable dining experiences. We are seeking motivated...

  • Shift Leader

    4 weeks ago

    Brisbane, Queensland, Australia Collins Foods Limited Full time

    OverviewAt Taco Bell, we have an exciting opportunity for Shift Leaders to join our Coorparoo team and be a part of our journey.ABOUT YOUWe are seeking energetic, motivated, and passionate people to join our brand and help deliver the Taco Bell culture to our customers. We are on the hunt for people who have a desire to work in a fun, highly energetic, and...

  • Shift Leader

    4 weeks ago

    Brisbane, Queensland, Australia Collins Foods Limited Full time

    OverviewAt Taco Bell, we have an exciting opportunity for Shift Leaders to join our Coorparoo team and be a part of our journey.ABOUT YOUWe are seeking energetic, motivated, and passionate people to join our brand and help deliver the Taco Bell culture to our customers. We are on the hunt for people who have a desire to work in a fun, highly energetic, and...

  • Shift Leader

    3 weeks ago

    Brisbane, Queensland, Australia Guzman y Gomez Mexican Kitchen Full time

    OverviewJoin to apply for the Shift Leader role at Guzman y Gomez Mexican KitchenThe Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training...

  • Shift Leader

    3 weeks ago

    Brisbane, Queensland, Australia Guzman y Gomez Mexican Kitchen Full time

    OverviewJoin to apply for the Shift Leader role at Guzman y Gomez Mexican KitchenThe Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training...

  • Shift Leader

    2 days ago

    Brisbane, Queensland, Australia The Coffee Club Full time $45,000 - $65,000 per year

    The Coffee Club is seeking an experienced Shift Leader to join our friendly team on a casual basis at our Charlotte Street venue in the Brisbane CBD. If you thrive in a fast-paced environment and excel in multitasking, we want to hear from youWho are we?From the very beginning The Coffee Club was founded on family, friends and customer needs. The idea was to...

  • Shift Leader

    2 days ago

    Brisbane, Queensland, Australia Guzman y Gomez Full time $45,000 - $60,000 per year

    Company Description We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.  Job Description We are looking for Shift...

  • Shift Leader

    3 weeks ago

    Brisbane, Queensland, Australia Guzman y Gomez Mexican Kitchen Full time

    Join to apply for the Shift Leader role at Guzman y Gomez Mexican Kitchen2 weeks ago Be among the first 25 applicantsJoin to apply for the Shift Leader role at Guzman y Gomez Mexican KitchenJob DescriptionAt Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As aJob DescriptionAt Guzman y Gomez, we believe in...

  • Shift Leader

    4 weeks ago

    Brisbane, Queensland, Australia Guzman y Gomez Mexican Kitchen Full time

    Join to apply for the Shift Leader role at Guzman y Gomez Mexican Kitchen2 weeks ago Be among the first 25 applicantsJoin to apply for the Shift Leader role at Guzman y Gomez Mexican KitchenJob DescriptionAt Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As aJob DescriptionAt Guzman y Gomez, we believe in...

  • Shift Leader

    4 weeks ago

    Brisbane, Queensland, Australia Guzman y Gomez Mexican Kitchen Full time

    Job DescriptionAt Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and...