Order Fulfilment Supervisor

Opportunity to lead our NSW Distribution team
Permanent, full-time opportunity
- 76 hours a fortnight
Weekday shifts across Monday to Friday
Located at Sydney Processing Centre in Alexandria, NSW
Discover life-giving possibilities
Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.
About the role
We’re currently seeking an Order Fulfilment Supervisor to join our team at our Sydney Processing Centre in Alexandria. The Order Fulfilment Supervisor will lead the Order Fulfilment team in fulfilling customer orders and ensuring the timely distribution of life-giving blood and other products to Approved Health Providers.
In this exciting and fast
- paced role, while working with regional manufacturing environment you will continually look for ways to optimise work processes, actively learn and adapt your approach to achieve great outcomes. You will act with a sense of urgency, high energy and enthusiasm and be able to relate openly and comfortably with everyone. You will value interpersonal savvy and self-awareness and reflect on your own strengths and areas for development, making you a valued contributor.
**A day in the Order Fulfilment Supervisor role could see you**:
Lead and provide direction to the Order Fulfilment team, using human-centric and empathetic management approaches
Identify new talent for the Order Fulfilment team
Support training and staff development
Effectively manage the team’s resources and workflow
Develop and manage rosters, and deliver work schedules
Undertake daily supply planning with the Customer Service Delivery Manager
Identify daily inventory requirements and address inventory gaps
Supervise stock management
**Sounds interesting? Here’s what we’re looking for**:
Demonstrated ability to lead and coach warehouse or distribution teams
Experience in the coaching, development and performance management of employees to deliver results
Ability to understand and relay strategic objectives and drive operational performance against key performance indicators
Operational knowledge and experience of customer service, and warehouse and distribution processes and principles
Operational experience in a regulated GMP environment desirable
Passionate about delivering great customer service
Excellent communication and interpersonal skills
Technical and digital aptitude with a high attention to detail
This is a permanent, full-time opportunity, working a rotating team roster across Monday to Friday, between 6:30am to 2:30pm (AM shift) and 2:00pm to 10:00pm (PM shift), and be part of an on-call roster that includes weekends.
Thrive in a diverse culture that cares for your wellbeing
We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employees wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:
A range of salary packaging benefits including the option to package up to $15,900 of your salary
Ability to purchase additional annual leave
Discounted private health cover with fantastic corporate benefit
Discounted access to 1,430+ gyms & pools all over Australia
Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more
Next steps
If you want to know more about our recruitment process or to check out our FAQ's, please click here.