Customer Service Consultant

1 week ago

Dandenong, Australia Aussie Broadband Full time

**Introduction**:
Why work for Aussie?

For the same reason our customers love us. We are Australian operated, local from the ground up. We’re recognised for our quality, great value internet, phone and mobile services that suit the needs of Australians and we like to punch way above our weight in the industry.

**Our fantastic culture thrives on our values**:

- Don't be ordinary, be awesome
- Think BIG
- No bullsh*t
- Be good to people
- Have fun

We’re Australia’s 5th largest telco and one of Australia’s fastest growing companies. Don’t just take our word for it - amongst other things, we’ve won some of Australia’s top customer service and employer of choice awards.

What does Aussie offer?
- Free internet to the value of $109 per month
- 20% off our Fetch and Mobile services
- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program
- Empowered in your career growth, so you will also be supported with ongoing training and development and access to LinkedIn Leaning
- Celebrating you with awards and recognition
- Discounts at various retailers and gyms
- Community Impact Programs, some of the ways we help can be found here
- We also can’t forget the very hard-working coffee machine and the casual dress code.

**Description**:
What we are looking for

We take pride in being an all-Australian-based telco and tech business. We don’t want to be like the rest, we want to change the game and provide our customers with the best experience possible. Just look at our reviews.

In this role, you will provide first-class support to our residential customers. We will give you all the training you need to be able to help our customers and progress your career.

This is a call-centre based role. you will be taking inbound calls and help with anything from basic troubleshooting to fault finding. We want to empower you to problem solve and deliver our customers the best experience possible.

**Skills and Experiences**:
The things that are really (really) important
- Being able to meet our customer service standards and targets. We take our customer experience very seriously
- Taking the initiative to identify and solve customer issues using the techniques we provide you in training

Working in 8 hour shifts, you will be working on a rotational roster between 8am and 12am, Monday to Sunday, and public holidays.

At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’.

  • Customer Service Consultant

    1 week ago

    Dandenong, Victoria, Australia Momentum Consulting Group Pty Ltd Full time $70,000 - $80,000 per year

    About usMomentum has partnered with our client, a market leading manufacturer based in Dandenong South, to assist in finding their newest Customer Service Consultant This role is a full time (Monday to Friday, 8:30AM to 4:30PM) position, with the option to work two days from home each week.BenefitsHybrid Working Options (2 Days WFH)$70-80K + SuperExcellent...

  • Customer Service Retention Consultant

    5 days ago

    Dandenong, Australia Aussie Broadband Full time

    **Introduction**: Why work for Aussie? For the same reason our customers love us. We are Australian operated, local from the ground up. We’re recognised for our quality, great value internet, phone and mobile services that suit the needs of Australians and we like to punch way above our weight in the industry. **Our fantastic culture thrives on our...

  • Customer Service Consultant

    1 week ago

    Dandenong, Australia Aussie Broadband Full time

    Introduction: Why work for Aussie? For the same reason our customers love us. We are Australian operated, local from the ground up. We’re recognised for our quality, great value internet, phone and mobile services that suit the needs of Australians and we like to punch way above our weight in the industry. Our fantastic culture thrives on our values: -...

  • Telstra Retail: Casual Customer Service

    1 week ago

    Dandenong, Australia Telstra Business Technology Centre Perth South Full time

    **Employment Type**:Casual **Closing Date**:19 June 2025 11:59pm **Job Title**:Telstra Retail: Casual Customer Service & Sales Consultant DANDENONG **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Telstra Retail: Casual Customer Service

    5 days ago

    Dandenong, Australia Telstra Full time

    **Employment Type**:Casual **Closing Date**:22 July 2025 11:59pm **Job Title**:Telstra Retail: Casual Customer Service & Sales Consultant CHADSTONE **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Customer Care Consultant

    21 hours ago

    Dandenong, Australia DuluxGroup Full time

    Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support - Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth - Enjoy generous discounts on DuluxGroup products and through our corporate partnerships **Our company**: For over 100 years, the Dulux...

  • Customer Service and Sales Consultant

    2 weeks ago

    Dandenong, Australia skyanalyst Full time

    Duties of this role will include: - Assisting with customers trying to choose the best product for their renovations - Answering incoming calls from customer - Helping customers in the showroom - Dealing with customer orders and warranty claims - Data Entry - Tracking customer shipments and follow up orders - Full time hours - Monday - Friday $30/hour +...

  • Customer Service Representative

    3 days ago

    Dandenong, Australia Gorilla Jobs Full time

    Opportunity to go full-time permanent - Friendly and supportive team culture - Join one of Australia's largest flooring distributors Our client has been around the manufacturing business for a very long time and has grown to become one of the largest and most influential wholesalers in the hard flooring industry. With warehouses in all states, their...

  • Customer Sales/service Inbound

    1 week ago

    Dandenong, Australia Piano Moves Full time

    This role is a customer service focused role for a specialised transport organisation operating for over 40 years with a presence across the east coast. We are regarded as the leader in our field and require a diligent customer service consultant to continue our tradition. Whilst experience in Sales in transport and logistics would be beneficial, it is not...

  • Customer Care Consultant

    6 days ago

    Dandenong VIC, Australia DuluxGroup Full time $60,000 - $90,000 per year

    Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP supportMarket leading Learning and Development initiatives and genuine career pathways to accelerate your growthEnjoy generous discounts on DuluxGroup products and through our corporate partnershipsOur company:For over 100 years, the Dulux Paints & Coatings...