Floating Store Manager

Tracking Code

4961-689

**Job Description**:
**_There’s something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most._**

**A place to make a difference**:
In this full-time permanent role, you’ll work as a part of our Retail team across all our Op Shops in Melbourne to help us create lasting change for children everywhere. The Floating Store Manager plays an important role in delivering on our vision of a better world for children. Whether it’s supporting the management of the daily operations of our Op Shops or building a cooperative team of volunteers who together form a cohesive and enthusiastic workforce, you’ll be contributing to our commitment to children in Australia, the Pacific and around the world.
- You will make a difference by: _
- Ensuring store budgets are met by achieving targets
- Providing and maintaining high levels of customer service in line with Save the Children customer service standards
- Supporting local and national marketing campaigns and promotional activities
- Managing customer complaints and feedback
- Undertaking volunteer induction for all new team members
- Assisting with maintaining volunteer team schedules and the coordination of shifts due to absence or leave

**A place to feel valued**:
Your deep expertise in retail store management and / or retail customer service will be invaluable.
- This role requires:_
- Experience in managing a team in a retail environment
- Outstanding organisational skills with strong time management ability
- Ability to provide a high level of customer service
- Ability to perform routing manual labour tasks including moving boxes of stock and displays
- Excellent communication skills, both verbal and written
- Highly developed relationship building and interpersonal skills

**A place to belong**:
We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

- Opportunity to work on additional projects to enable you to stretch and feel connected to programs in a different way
- Individual learning plans to help map and deliver on your career development.
- Internal employment and development opportunities
- Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
- Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits.

**Does this sound like the place for you?**

We’d love to hear from you. Submit your cover letter and resume below.

**Applications close**: Thursday 28th August 2025.

**Position Description**:Floating Store Manager
- Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding _here_._
- Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation._
- _

Job Location

Melbourne, Victoria, Australia

Position Type

Full-time Permanent

Close Date

8/28/2025