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Patient Services Assistant

3 weeks ago

Dandenong, Australia Monash Health Full time

Reference Number
- 56897
- Employment Type
- Part Time Ongoing
- Entity
- Monash Health
- Department
- General Services
- Location
- Dandenong Hospital
- Position Summary
- Working either AM and PM shifts
- Based in Maternity ward

**Patient Services Assistant - Maternity ward - Dandenong Hospital**

**Working in Healthcare has never been more important or meaningful**

**Our Journey**:
Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

We are seeking experienced Patient Services Assistants to join our Support Services permanent to work in the maternity ward

**Shifts available**:
The shifts make up a 4 week roster with AM and PM shifts available

**Position 1 - PM SHIFTS**

Week 1 - Monday, Tuesday and Wednesday 15.00 - 23.30

Week 2 - Monday, Tuesday and Sunday 15.00 - 23.30

Week 3 - Wednesday 15.00 - 23.30

Week 4 - Monday, Tuesday and Sunday 15.00 - 23.30

**Position 2 - AM SHIFTS**

Week 1 - Saturday and Sunday 07.00 - 15.30

Week 3 - Saturday and Sunday 07.00 - 15.30
- Please include in your cover letter whether you are interested in the AM or PM position and your availability._

**A Day in the Life**:
Working across the Dandenong Hospital sites your main focus role will be to provide excellent support based patient service.

A Patient Service Assistant duties include cleaning, patient transfer between wards, mortuary transfers and may involve patient lifting & turning, in ward bed areas. You will work the direction of Nursing managers and nursing staff.
- Responsibilities will include but not limited to:

- Ward cleaning
- Patient discharge assistance
- Use of lifting equipment; bed movers and wheelchairs
- Assisting nursing staff as requested
- Transfer & cleaning of ward equipment
- Patient transfers - wards / imaging

**On a Personal Level**:

- Excellent verbal & written communication skills
- Excellent customer service skills to provide a personable approach to our patients and visitors at Monash Health.
- A proactive approach and team player
- Great attention to detail

**What You Need**:

- Certificate III Health Services Assistant (Essential)
- Previous patient services or patient care attendant experience within a healthcare setting
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- Ability to work with a cohesive team or individually to complete daily tasks
- Basic to intermediate digital literacy

**In return we will provide**:

- A supportive environment
- A great service to the patients in our care

For a confidential discussion and to explore the opportunity further, please call Paul Lambropoulos on 0414 263 059.

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- salary packaging options that increase your take-home pay
- a comprehensive Health and Wellbeing program
- free flu vaccinations
- private health insurance at discounted rates
- health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**How to Apply**

Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).
- Cover letter
- Current CV - _Outlining current work experience_
- Certificate III in Health Services Assistance qualification
- Covid19 vaccination certificate - _Showing evidence of 3 doses_