Venue Manager

**NSW, Auburn Ruth Everuss Aquatic Centre - Lidcombe NSW 2141**
- Great career pathway with an entrepreneurial organisation
- Opportunity to make a real difference in a supportive team
- Do you possess the skills and ability to lead, develop and build on an enthusiastic team?
- Free facility access and great benefits

We are looking for a manager to deliver and drive exceptional customer service and a culture of innovation

**The Site**

Belgravia Leisure operate **Auburn Ruth Everuss Aquatic Centre** on behalf of Cumberland Council, and we are passionate in connecting the local community to leisure. The facility is a state of the art with 6 pools including an outdoor 50m and water polo, splash pad and indoor leisure, 25m and indoor pools. The facility also has a boutique health club.

**The Role**

The Venue Manager will be a strong people leader who will be responsible for recruiting, developing and leading a skilful and passionate team. You will develop and execute plans through engagement with the leadership team, key stakeholders and Council. With strong business acumen and experience in sales, financial and risk management, you will continue to drive the overall success of the centre.

As the Venue Manager you will be accountable for the facility’s operations, financial performance and program deliverables. You will deliver and drive exceptional customer service and a culture of innovation.

Key Accountabilities
- Coach and develop leaders to deliver on KPIs through engagement, performance planning and individual development plans.
- Lead and drive a high performance community minded culture through highly visible and hands-on leadership and team engagement.
- Maintain a high value relationship with local Council
- Implement a high value customer service proposition that addresses the needs of the clients
- Recruitment of energetic, diverse and passionate employees as required to compliment the team and the vision for the Centre.
- Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
- Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
- Maintain facilities to approved standards in line with contract requirements.

**About You**

You have experience in planning and execution of operational, financial and people plans to achieve successful outcomes. Possessing strong communication skills, you are able to build rapport and positive relationships with people. With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example.

You are tech savvy and have a sound knowledge of health and safety legislation. You possess values such as integrity, excellence, courage, openness, respect, leadership and accountability. It's desirable you have a minimum 2 years’ experience in aquatic operations and a good understanding of local government and its processes.

Essential Skills and Qualifications:

- A minimum 2 years’ experience in managing a similar facility (preferred leisure or aquatic facility)
- Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes
- Sound knowledge of health and safety legislation
- Experience in planning and execution of operational, financial and people plans to successful outcomes
- Current CPR Certificate
- Current First Aid Certificate (Level 2)
- National Police Check
- Working with Children Check
- Legal working rights in Australia

Desirable:

- Tertiary qualifications in a related field

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.