Ict Customer Support Officer

4 days ago

Kingaroy, Australia Casphone Full time

**ICT Customer Support Officer**
- Permanent, Full-time position
- Work hours: 38 hours per week
- Salary $73,150 to $80,000 per year plus superannuation

Casphone Kingaroy is looking for a qualified ICT Customer Support Officer to join our team.

We are looking for a self
- motivated, English speaking, articulate person to fill the role of ICT Customer Support Officer within our company.

Job duties
- determining software and hardware requirements to provide solutions to problems
- responding to inquiries about software and hardware problems
- adapting existing programs to meet users' requirements
- installing and downloading appropriate software
- implementing computer networks
- designing and maintaining websites
- repairing and replacing peripheral equipment such as terminals, printers and modems
- may work in a call centre

Skills and experience Required:

- Diploma or bachelor’s degree in information technology, Computer Science, or related field.
- Proven experience in a similar ICT customer support role.
- Strong technical aptitude and troubleshooting skills.
- Minimum of 2 years’ work experience as an ICT Customer Support Officer or similar role.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users.
- Experience with ICT systems, including hardware, software, and networking technologies.
- Customer-focused mindset with a commitment to delivering high-quality service.

Pay: $73,150.00 - $80,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 14/01/2025
Expected Start Date: 12/01/2025

  • Retail Customer Service Officer

    4 days ago

    Kingaroy, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 week ago

    Kingaroy, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 week ago

    Kingaroy, Australia Australia Post Full time

    **Help us deliver like never before**Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.**About the...

  • Customer Service Officer Role

    1 week ago

    Kingaroy, Australia beBeeCustomerService Full time $27,480 - $29,786

    About Customer Service RolesAustralia Post is a leading provider of postal and logistics services.As part of our retail teams, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.Our retail teams are the face of Australia Post, providing excellent customer...

  • Administration Officer

    6 days ago

    Kingaroy, Australia Lutheran Services Full time

    **Lutheran Services** is looking for a detail-oriented and customer-focused **Administration Officer** to join a team at **Orana Aged Care** in **Kingaroy**on a **_Part-Time basis (4 days per fortnight, Monday/Tuesday weekly)_**.** **About Us**: Lutheran Services is a not-for-profit organisation dedicated to delivering exceptional care and support to...

  • Administration Officer

    5 days ago

    Kingaroy, Australia Lutheran Services Full time

    **Lutheran Services** is looking for a detail-oriented and customer-focused **Administration Officer** to join a team at **Orana Aged Care** in **Kingaroy**on a **_Part-Time basis (4 days per fortnight, Monday/Tuesday weekly)_**.****About Us**:Lutheran Services is a not-for-profit organisation dedicated to delivering exceptional care and support to...

  • Administration Officer

    4 days ago

    Kingaroy, Australia Lutheran Services Full time

    **Lutheran Services** is looking for a detail-oriented and customer-focused **Administration Officer** to join a team at **Orana Aged Care** in **Kingaroy**on a **_Part-Time basis Fixed Term basis until 19/12/25 (4 hrs per day Monday to Friday)_** **About Us**: Lutheran Services is a not-for-profit organisation dedicated to delivering exceptional care and...

  • Part-Time Administration Support Specialist

    5 days ago

    Kingaroy, Australia beBeeAdministration Full time $90,000 - $120,000

    Administration Officer RoleLutheran Services is a well-known provider of aged care services in Kingaroy. We are seeking an experienced administration officer to join our team on a part-time basis (4 days per fortnight, Monday/Tuesday weekly).Key ResponsibilitiesProviding exceptional customer serviceManaging and coordinating administrative tasksAssisting with...

  • Customer Advisor

    2 weeks ago

    Kingaroy, Australia NAB Full time $60,000 - $80,000 per year

    Customer Advisor - Kingaroy Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support...

  • Customer Advisor

    2 weeks ago

    Kingaroy, Australia NAB Full time $60,000 - $80,000 per year

    Customer Advisor (12 month contract) - Kingaroy Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return....