Resource Systems Officer, Clerk Grade 5/6

**Resource Systems Officer, Clerk Grade 5/6, Wollongong**
- Join our expert team providing flexible and high-level functional and technical support across multiple locations and platforms. We are seeking skilled professionals to contribute to our dynamic and versatile environment.
- Utilize your expertise and proficiency to become part of a team in delivering targeted, efficient, and dependable system support and guidance to SAP and/or other business systems users.
- Work in a volunteer-based agency supporting communities of NSW
- Full time ongoing role
- Location: Wollongong or Sydney preferred location; other regional locations may be considered with flexibility to hybrid working arrangements
- Salary: Maximum TRP $110,707 (Salary range $89,707-$98,982). Total remuneration package includes salary plus employer's 10.5% contribution to superannuation and annual leave loading

**About the opportunity**

We have an exciting ongoing fulltime opportunity for an experienced Resource Systems Officer to join the Business Systems Team. The role leads a team that provides a service to both staff and volunteers. The primary purpose is to provide expert functional and technical support, and advice to users of SAP and/or other business systems.

**About the NSW SES**

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well
- trained in the wide variety of roles they perform.

Each NSW SES Unit is as unique and varied as the community it serves, reflecting the vast mix of risks faced and roles required in the diverse locations and communities across the state. In addition to flood, storm and tsunami, our Service provides specialist capabilities that include general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue. The NSW SES responded to over 64,000 requests for assistance from the community over the 2021-22 year.

The NSW SES has over 10,000 volunteer members, including reserves, and a
full-time equivalent workforce of over 370. There are 262 volunteer Units across the State and our volunteer Units are either local, community-based Units, State-wide or regional Units established to provide specialist capabilities. They are varied and unique in their capabilities, designed to address specific risks to communities of NSW.

**About you**

As an Officer in the Resource Systems team, you will work under the guidance of the Resource Systems Administrator. Your role will involve providing technical support, performing proactive maintenance, contributing to continuous improvement, and assisting with project design and technical delivery.

You will need to possess both technical skills and teamwork abilities to excel in this position. You will be expected to lead by example and provide hands-on support for a variety of corporate technologies. Additionally, you may have the opportunity to contribute to the development of SAP implementations for the organization.

If you have a passion for technology and leadership, this position may be a great fit for you. You will have the chance to share your knowledge and experience with your colleagues, providing mentoring and coaching to help improve their skills.

**What we can offer you**
- Employment with attractive leave entitlements including parental leave, recreation and flex leave and other leave entitlements
- Attractive salary package of up to $110,707 (ie salary + field allowance (if applicable) + leave loading + 10.5% super
- Flexible work options working within operational requirements
- Mental Health & Wellbeing programs and services
- Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build invaluable relationships across emergency service agencies, emergency service committees and other Government and community organisations.

**Are you ready to join us?**
- A cover letter (maximum of one page) briefly responding to the **essential requirements** and your interest in the role;
- Responses to each of the **targeted questions **(maximum of one page per answer); and
- An up-to-date **resume** of no more than four pages detailing your skills and experience relevant to the role

**Targeted Questions**

1. How do your skills and experience make you the best person for the role?

2. Can you describe a time when you had to plan and execute a major SAP system upgrade or migration? What challenges did you face during the p