Administration Officer

Alacrity Health is a grass-roots mental health organisation that does supports differently. How? We operate with transparency and sustainability at our core - reducing paper and other waste, providing clear communication to supports, participants and carers, giving back to the community through tree-planting programs and sponsoring local community clubs and organisations, and more. Alacrity Health was formed as a social enterprise by someone with lived experience and a background in peer work. Therefore, Alacrity Health is not just for profit, but for the community. We want to support workers to grow within our organisation, professionally and personally.

Alacrity Health are an inclusive organisation and provide support for all types of individuals from diverse communities. We provide community outreach services for people experiencing mental illness and who are provided funding under the National Disability Insurance Scheme (NDIS). We are committed to treating individuals with the utmost respect and dignity.

**Position Overview**

Alacrity Health is a registered NDIS Psychosocial Support Service. The NDIS aims to provide people with choice and control over how, when and where those supports are provided. As such the ideal applicants have a good understanding of NDIS and administrative process’ related to implementing services.

**Core duties**
- Engage participants and providers and develop trusting and professional relationships with them.
- Liaising with staff, leadership team and relevant stakeholders, including developing relationships with support workers to best help the team match participants with the perfect support worker
- Rostering and ensuring rosters are accurately entered fortnightly for payroll
- Ensuring invoices are automated weekly, and checking off/responding to invoice enquiries as necessary.
- Quality audits including ensuring service agreements are accurate and complete
- Undertaking administrative tasks related to delivery of NDIS supports as required.
- Support the ongoing development of Alacrity Health’s NDIS services and leadership team, including creatively growing our goals e.g. accessibility to LGBTQIA+ and multicultural groups, which may involve workshopping accessibility and creating social events internally and externally for the community
- Executive administration assistance as required.

**What will you bring to the role?**
- Previous administration-related experience at least two years.
- Ideally experience working within NDIS or community sector and a good understanding of psychosocial disability.
- A clear ability to work within and to develop strong collaborative relationships.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills
- Significant computer literacy, including Microsoft Office suite and adaptability to learning systems
- Efficient time management skills and ability to work autonomously.
- A commitment to participants’ rights and to their active participation in planning their service
- Values that fit Alacrity Health’s passion for creating an equal and open team culture, and more widely, society, without stigma or judgment.
- An NDIS Worker screening check as required to work in the NDIS
- Current Working with Children Check
- Current Australian Drivers licence
- An ability to work autonomously, including the ability to work from home

**How to apply?**

Hayden Heatherington
Director
0481 810 696

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance
- Travel reimbursement

Schedule:

- 8 hour shift

COVID-19 considerations:
All participants are supported with an in-depth COVID plan, as are our team members, who are also provided with PPE such as sanitiser, masks, RAT tests, cleaning wipes etc.

Application Question(s):

- Are you able to provide evidence of your vaccination status, including evidence of double (and per Victorian requirements, third dose by 12th Feb) vaccination?

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Bulleen, VIC 3105