Receptionist

5 days ago

Bayswater, Australia ECHO Community Services Full time

**Introduction**:
Our purpose is to enrich the lives of people living independently in their own homes through connection to services and community.

About ECHO

ECHO Community Services is a registered charity providing care to the elderly and people living with disability to help them live in their own home with dignity while still maintaining their independence.

We provide in-home services 7 days per week for Home Care Package and NDIS clients and 5 days per week for CHSP.

Our goal is to provide services at the same time, on the same day and with the same support worker which means that you know the person who is coming and the time they will arrive. Having the same support worker providing services, in particular, medication prompts and personal care, maintains the person’s dignity and well-being. You know and can trust the person attending. There is continuity of care for people who receive our services.

**Description**:
We are looking for a detail-orientated Receptionist/Administration Officer to join the team at Bayswater a Permanent Full-time basis.

**In this integral role you will**:
Being the first point of contact for incoming calls and visitors, procurement of resources, data collection/entry, processing accounts, and other general enquiries.
Provide a professional and friendly reception services to our clients, families, visitors and staff.
Working with the volunteer coordinator to supervise and support a pool of volunteer receptionist
Place purchase orders for office and day centre supplies as well as verifying incoming purchase orders and inventory.

**Skills and Experiences**:
Previous experience in an administration or reception role
Experience in front-facing administration/reception in a fast-paced, dynamic environment.
Intermediate to advance computer skills including Microsoft Office suite.
Possess or obtain National Police Clearance
Relates to the clients with empathy, understanding, and respect
Demonstrated effective interpersonal and communication skills (written and verbal)
Competent in time management and organisational skills

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