Digital Producer

About the role

As Digital Producer, you’re an expert at taking a complex brief, teasing out the requirements, and delivering an end-to-end digital experience that meets the needs of the business and delights the user. Through the development and maintenance of our consumer-facing digital platforms, you will help drive outcomes across our residential, home care, healthcare and hospital portfolios.

This role reports into the Digital Manager, and is part of the in-house creative studio consisting of digital specialists, designers and content creators. You will work closely with the wider marketing and consumer experience team to accelerate HammondCare’s goal of shaping the sector and improving the quality of life for people in need.

This is a permanent full-time role based at St Leonards with hybrid opportunities.

Who you are
- You have 2+ years’ experience in a digital marketing or web development role, with strong User Experience design fundamentals and proven experience building websites with HubSpot or a similar CMS
- You have experience leading project delivery from brief to build, preferably within an agency or team environment

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
- Additional leave purchase options and 14 weeks paid parental leave
- Flexible working options, including hybrid arrangements
- Discounts on everyday products and services
- Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
- Free access to independent counselling support for employees and families
- Health & Wellbeing programmes
- Reward & Recognition programmes
- Referral bonuses
- Career and professional development opportunities

What you’ll be responsible for
- Own the day-to-day maintenance of our consumer-facing digital platforms
- Work closely with marketing and business stakeholders to ensure digital projects are delivered on time and on brief
- Report on the performance of landing pages and campaigns, and use data to inform ongoing improvements
- Support paid media specialist in setting up campaign tracking and reporting through Google Tag Manager and Google Analytics
- Contribute to the maintenance of HammondCare’s marketing CRM through data collection, audience segmentation and adherence to data privacy requirements
- Work within established project management frameworks, while also looking out for ways to improve our processes to work more efficiently and effectively
- Contribute to documentation to ensure the accuracy, repeatability and standardisation of key processes
- Actively promote safe work practices in the workplace during all activities consistent with HammondCare’s policies and comply with all WH&S legislation, policies and procedures

Your education & experience
- At least 2 year’s demonstrated experience in a similar role
- Hands-on experience with HubSpot or similar CMS/marketing automation tools
- Strong UX design fundamentals and an eye for the needs of the user in everything they do
- Experience handling customer data in a CRM such as HubSpot or Salesforce
- Experience with Figma or other wireframing / prototyping tools
- Good understanding of digital reporting tools such as Google Analytics, with knowledge of website tagging for digital campaign reporting a bonus
- Basic understanding of HTML, CSS and JavaScript
- An analytical problem-solver with good decision-making skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint
- Commitment to engage and align with HammondCare’s mission, motivation and mission in action

To Apply

Pre
- Employment Checks
- All short-listed applicants will be asked to consent to a criminal record check and references._
- HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves._