Service Manager

1 week ago

Campbelltown, Australia Mazda Full time

At **Macarthur Mazda**, our success is driven by our people who are the backbone of our company.

Join **Macarthur Mazda** and become an important member of our professional and friendly team. Experience our world standard facilities, on-going training, great team spirit, plus amazing lifestyle. Be part of a company large enough to reward ability and personal enough to care.

**About the role**:
We are thrilled to present an exciting opportunity for a passionate, motivated, and experienced **Service Manager** to join the team at **Macarthur Mazda**. To excel in this role, you will be a natural leader who thrives on challenges.

**The role will involve the following**:

- Maximising and maintaining growth opportunities while ensuring the department operates efficiently and profitably
- Taking ownership and accountability for the performance and daily activities of the Service department
- Achieving all internal KPIs, manufacturer targets, and dealer standards
- Overseeing team productivity, ensuring all work is completed and quality-checked to the highest standards
- Delivering a quality customer experience at all touchpoints for both internal and external customers
- Collaborating closely with the Sales and Parts departments
- Previous experience as a Service Manager within the automotive industry
- Excellent people and leadership skills to mentor and motivate the Service team
- Solid knowledge of workshop processes and procedures
- Ability to meet deadlines and targets while working under pressure
- A hardworking, committed, and highly organised approach
- Current NSW Driver’s Licence
- A strong drive to succeed

**What we offer**:

- Attractive salary and commission package
- The opportunity to work in a well-established company with an excellent reputation for customer service
- Career opportunities within one of the largest automotive companies
- Discounted Bupa Private Health Insurance
- Exclusive discounts through our Samsung Partnership Program
- Discounted gym memberships

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