Destination Expert

2 days ago

Bondi Junction, Australia The Travel Corporation AU Full time

**Reservations Consultant - North America**

**If you are passionate about all things North American from bears to belugas** **,** **if you inspire people while sharing your fascinating travel stories, update your CV quickly as we have an opportunity you do not want to miss**

**What's in it for you;**
- Join a company that is experiencing rapid global expansion and advance your career - **there is room for development in this role**:

- Supported training and ongoing mentoring to grow your skillset
- Flexible work options available
- Travel to your destination once a year
- A generous sales incentive scheme
- Competitive travel discounts domestically and internationally for you and your family/friends
- Fun and welcoming team and environment with regular social and networking events

**The Role**

We are beyond excited with the stage of growth we are currently experiencing, which has created an opportunity for a new team member to join us. Due to increasing demand, we now have a full-time reservations consultant position available to join our team of Destination Experts. Our consultants are highly trained specialists who love nothing more than creating itineraries that will provide lifelong memories, while offering the highest level of service and sales support. We are looking for people passionate about not only their destination, but who also strive to build unique custom itineraries focusing on our core values; sustainability; responsible travel; wildlife and authentic cultural experiences.

Based out of our Bondi Junction head office (flexible working options available), key responsibilities will include;
- Work together with our travel agent partners and guests providing consistent high levels of sales and service support
- Address queries in an efficient manner in a multi-channel contact centre environment
- Service our customers from start to finish, organising everything from flights, tours, pre and post accommodation and everything in between
- Consistently meet and exceed sales and service targets
- Maintain a high level of systems, destination and product knowledge, completing all relevant training updates
- Address agent and customer issues in an appropriate manner, escalating as required
- Take note of customer and agent feedback and relay to management to assist in the continuous improvement process
- Work a flexible roster including Saturday

Your passion for travel gained through personal experience and knowledge and ability to relay this to our guests is essential for your success. You’ll be an excellent communicator and building strong relationships will come naturally.

You will also;
- Bring strong experience working in a service-based role in a sales driven environment with results to match
- Demonstrate strong destination knowledge as an expert in your area (North America)
- Display high level of organizational skills and ability to manage conflicting priorities
- Possess a flexible approach to work with changing demands along with a solution focused mindset
- Be proficient across the Microsoft suite and have the ability to pick up new systems with ease

**How to Apply**

If you like the sound of this opportunity and are ready to take on a new journey with Adventure World Travel, we’d love to hear from you.

  • Destination Expert

    2 days ago

    Bondi Junction, Australia The Travel Corporation AU Full time

    **Destination Expert - North America - Adventure World** Remote - **Must be located in Australia** If you have a passion for crafting incredible journeys, this is your opportunity to bring North America's most iconic destinations to life. Whether it’s designing an adventure through the majestic national parks of the American West, curating a Northern...

  • Assistant Store Manager

    2 weeks ago

    Bondi Junction, New South Wales, Australia Strandbags Group Pty Ltd Full time $90,000 - $120,000 per year

    ASSISTANT STORE MANAGER – Bondi JunctionIt all started from one simple idea: we're all going somewhere.Founded in Australia in 1927, Strand traversed its way to becoming the household name for being the destination store for bags while being a proud evolution and celebration of its rich Australian heritage.With an online store and over 300 physical stores...

  • Christian Dior Counter Manager

    7 days ago

    Bondi Junction, New South Wales, Australia Myer Full time $90,000 - $120,000 per year

    Position based at Myer BondiPermanent part time position, 20 hours per weekMentor and develop a team working to achieve great resultsRepresenting the timeless luxury of Dior Beauty, you'll elevate every client experience across skincare, fragrance, and makeup, while mentoring your team, growing the counter, and embodying the spirit of modern French...

  • Head of Trade Marketing

    2 days ago

    Bondi Junction, Australia The Travel Corporation AU Full time

    **About Trafalgar**: As the world’s most awarded and loved travel company, Trafalgar unlocks the best of the world for every traveller. From the iconic sites to breaking bread with locals at private Be My Guest experiences, guests can be assured of a dream holiday without the stress of 'what ifs'. Committed to Make Travel Matter, Trafalgar aims to make a...

  • Cosmax Fragrance Consultant

    2 days ago

    Bondi, Australia Myer Full time

    **Job no**: 943841 **Work type**: Permanent / Part time **Location**: Bondi - Position based at **Myer Bondi**: - Permanent part time position, **20 hours per week** As a Fragrance Consultant at Cosmax, you will be the expert face and voice of our luxurious fragrance portfolio. Your passion for scents and customer connection will guide clients to discover...

  • Clinique Counter Manager

    1 week ago

    Bondi, Australia Myer Full time

    **Job no**: 943837 **Work type**: Permanent / Part time **Location**: Bondi - Position based at Myer Bondi - Permanent part time position, 30 hours per week - Mentor and develop a team working to achieve great results As part of the Clinique team, you’ll help clients achieve healthy, glowing skin through personalised consultations and science-backed...

  • Christian Dior Counter Manager

    2 days ago

    Bondi, Australia Myer Full time

    **Job no**: 943909 **Work type**: Permanent / Part time **Location**: Bondi - Position based at **Myer Bondi**: - Permanent part time position, **20 hours per week**: - Mentor and develop a team working to achieve great results Representing the timeless luxury of Dior Beauty, you’ll elevate every client experience across skincare, fragrance, and makeup,...

  • Cosmax Fragrance Consultant

    7 days ago

    Bondi NSW, Australia Myer Full time $60,000 - $80,000 per year

    Job no: 943841Work type: Permanent / Part timeLocation: BondiPosition based at Myer BondiPermanent part time position, 20 hours per weekAs a Fragrance Consultant at Cosmax, you will be the expert face and voice of our luxurious fragrance portfolio. Your passion for scents and customer connection will guide clients to discover and experience our innovative...

  • Yves Saint Laurent Counter Manager

    2 weeks ago

    Bondi NSW, Australia Myer Full time $60,000 - $100,000 per year

    Job no: 943978Work type: Permanent / Part timeLocation: BondiPosition based at Myer BondiPermanent part time position, 28 hours per weekWe are looking for passionate beauty experts with outstanding customer serviceAs a YSL Counter Manager at MYER, you will oversee daily counter operations, coach and develop your team, and ensure the counter reflects YSL's...

  • Cosmax Fragrance Consultant

    7 days ago

    Bondi, New South Wales, Australia Myer Full time $60,000 - $80,000 per year

    Position based at Myer BondiPermanent part time position, 20 hours per weekAs a Fragrance Consultant at Cosmax, you will be the expert face and voice of our luxurious fragrance portfolio. Your passion for scents and customer connection will guide clients to discover and experience our innovative and exquisite fragrance creations. You'll provide personalised...