L&d Business Partner

Great Southern Bank is seeking a passionate **Learning & Development Business Partner** to join our team based in our brand-new South Yarra Hub. Reporting to the Head of Learning and Development, you will play a vital part in developing and executing our enterprise Learning strategy, aligning it with our business objectives and organisation-wide change initiatives. As a trusted advisor with strong partnering abilities, you will deliver engaging digital and blended learning solutions that enhance the employee experience and drive enterprise capability uplift.

Key responsibilities
- Develop and implement strategic capability and learning plans by closely partnering with key business stakeholders, ensuring alignment with divisions and departments.
- Collaborate with the broader Learning & Development team to identify and deliver high-end and tactical learning solutions that align with our learning needs and business outcomes.
- Deliver highly engaging, dynamic and impactful learning programs that enable learners to build capability and thrive in their day-to-day roles.
- End-to-end program management of learning initiatives including ownership of key metrics that evidence impact and value, resulting in business performance improvement.
- Provide high touch learning support for functional leaders within their portfolios.

**What you will need**
- 3-5 years of experience across all phases of the Learning & Development lifecycle, including analysis, design, development, implementation, and evaluation.
- Strong business partnering abilities with excellent influencing, negotiation, coaching and communication skills demonstrated at all levels of the business.
- Advanced analytical skills and strategic thinking capability.
- Experience in gathering requirements, writing learning briefs and conducting Learning Needs Analyses in complex environments.
- Excellent prioritisation and organisational skills, managing multiple projects, tasks, and deadlines.
- Experience within an operations, sales, customer service and contact centre environment.
- Experience administering Learning Management Systems (LMS) (experience with Cornerstone product is highly desirable).
- Certificate IV in Training and Assessment and/or formal qualification in Adult Learning.

**A little bit about us**

For over 75 years, we’ve been putting our customers first, and today we look after the financial needs of more than 380,000 Australians. In 2021, we changed our name from Credit Union Australia (CUA) to Great Southern Bank, but we remain customer-owned and firmly focused on our purpose of helping all Australians own their own homes.

We’re ambitious and as we continue to grow, we are investing significantly in technology, products, and people. We have a culture that's fun, approachable and supportive - allowing our team members to be their best every day, whether that's at work or at home.

We're hugely excited about the journey ahead and are looking for talented and enthusiastic people who want to be part of a winning team. If you are motivated, energetic and dedicated to helping our customers achieve the great Australian dream, we want to hear from you.
- At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._