Client Support Officer

6 days ago

Blacktown, Australia AMES Australia Full time

Employment | Blacktown | Maximum Term - Full-time
- Full-time maximum term position to 27 June 2025, based at our Blacktown office
- Administrative support for job seekers who identify as being from Aboriginal or Torres Strait Islander descent
- Salary is is $53,771 + 11.5% super
- Other benefits include:

- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

**About the position**

**To express an interest in this role, please address the following key selection criteria**:

- Willingness to complete the Employment Services Skills Set
- Good interpersonal and communication skills, including the ability to communicate with a range of clients over the phone, face to face and/or in writing
- Ability to take initiative, problem solve and take the extra mile to engage clients
- Strong organisational and time management skills with willingness to learn
- Exposure to financial processes, payments and/or petty cash management
- Ability to work both independently and collaboratively as part of a team in a busy environment
- Ability to communicate service requirements to job seekers whilst ensuring the delivery of excellent customer service
- Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and values and demonstrated commitment to quality and continuous improvement principles_._
- Some prior work experience in an administrative role is desirable
- A current valid Driver's Licence is desirable
- Ability to speak a second language will be highly regarded

**To express an interest in this position please submit**:

- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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