Service Implementation and Quality Improvement Facilitator

1 day ago

Parkville, Australia Orygen, The National Centre of Excellence in Youth Mental Health Full time

Knowledge Translation Parkville, VIC Contract

30/4/2025
- Parkville location | Close to public transport, onsite parking
- Full time contract until 30 June 2026 | (1.0 FTE)
- Work from home and office | Join a multidisciplinary team

About Orygen

Orygen is Australia’s Centre of Excellence in Youth Mental Health and the largest translational research organisation dedicated to youth mental health in the world.

For over 30 years, Orygen has led groundbreaking early intervention and developed evidence-based models of care to improve the mental health outcomes of young people aged 12-25.

About the job

The Service Implementation and Quality Improvement Facilitator will support Primary Health Networks (PHNs) and their commissioned services with the continuous improvement of ‘Youth Enhanced Services’ by leading implementation, quality improvement and capacity building projects in the ‘Implementation Lab’ and supporting the delivery of other activities delivered by the team.

Reporting to the Team Lead - Service Implementation and Quality Improvement, you will:

- Support PHNs and youth mental health services through tailored quality improvement and implementation strategies.
- Design and facilitate workshops, stakeholder meetings, and Communities of Practice to drive service improvement.
- Collect, analyse, and use data to inform decisions, prioritise improvements, and develop practical workplans.
- Coordinate project activities, manage timelines, and ensure delivery of high-quality reports and outcomes.
- Build strong relationships with national stakeholders, including PHNs, service providers, and lived experience representatives.

Skills and experience

The following criteria must be met for consideration for this position:

- Qualifications in relevant health or social care discipline and proven experience delivering implementation or quality improvement initiatives, with strong facilitation and data analysis skills.
- Excellent communication, planning, and stakeholder engagement abilities, with confidence leading workshops and meetings online or in person.
- Ability to work independently and collaboratively in a dynamic team, with solid tech skills and a willingness to travel as needed.
- Ability to work flexibly across multiple projects and adapt to changing circumstances, demonstrating resilience and problem-solving capabilities.

**Benefits**:

- Salary between $90,000 - $105,000 commensurate with skills and experience + 11.5% super + NFP salary packaging up to $15,900 + $2,600 meals and entertainment card.
- Embrace the freedom of a hybrid work model, combining remote work with on-site collaboration.
- Benefit from a location that is easily accessible by public transport and offers amenities that support a healthy work-life balance.
- Be part of a team that values collaboration and innovative thinking, driving impactful results.
- Ability to purchase additional leave; access to EAP; generous Parental Leave Scheme.
- Participate in cutting-edge projects that directly impact youth development and well-being.

How to apply

This is a full-time (1.0 FTE) contract until 30 June 2026, with potential to extend.

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