Technical Specialist

1 week ago

Newcastle, Australia HAYLO People Full time

Ideal for a Senior Case Manager stepping up into a Technical Role.
- Salary Range: $117,000 - $125,000 Package + 10% Bonus
- Flexible Working Arrangements with WFH 3 days per week
- Ideal for a Senior Case Manager stepping up into a technical role.
- Salary Range: $117,000 - $125,000 Package + Bonus
- Flexible Working Arrangements

This role is ideal for an experienced workers compensation professional with strong knowledge of the NSW legislation who has a passion in building processes and capability into teams.

This is a permanent full-time role suitable for someone passionate about coaching and mentoring others based in Newcastle CBD.
**The Role**:

- Reviewing and providing feedback about current claims management practices, legislative changes, and procedures ensuring emerging trends are identified and managed.
- Developing strategic initiatives and procedures to ensure all service, performance, and compliance measures are achieved.
- Building and maintaining strong collaborative relationships with internal and external stakeholders.

**About You**:

- Strong technical experience within the NSW workers compensation scheme.
- Experience in managing relationships and competing stakeholder priorities
- Superior time management and negotiating skills
- Exceptional problem solving and strategic thinking skills
- Experience in coaching and supporting others
- Have a genuine, caring nature that put customers at the heart of what you do, showing empathy in all circumstances

**Benefits**
- Salary (experience dependent): $117,000 - $125,000 Package
- Flexible working arrangements in place with WDH 3 days per week
- Extensive well-being initiatives and discounts across a number of insurance products
- Onsite learning & development team with a structured career pathway

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