Customer Settlement Enquiries

1 week ago


Melbourne City Centre, Australia HAYS Full time

Your new company

This Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand.
- Hybrid work flexibility
- Full time job opportunity
- Temp to perm opportunity
- You will need to be available Mon-Fri (between the hours of 8am to 7pm)
- $32.69/hour + super

Your new role

In your new role, you will be providing assistance to existing and new customers regarding all enquiries surrounding settlements. You will be required to complete the following:

- Be informed of the introduction of new products, policies, promotions, procedures and best practice processes
- Research customer requests by gathering all relevant information/data, ensuring all available avenues and sources of information are investigated.
- Adhering to banking policy/assurance standards
- Recognise issues requiring escalation and act accordingly.

What you'll need to succeed
- Experience in phone - based or face to face Customer Service
- Strong and professional communication skills
- Personable and ‘can do’ attitude
- Passion for customer service
- Proficient in Microsoft Excel
- Typing speed of 50 WPM

What you'll get in return
- Career in Financial Services
- Hybrid working environment
- In-depth, industry-leading training program
- Long-term progression & Career advancement
- Highly attractive salary

What you need to do now

**LHS 297508** #2682012


  • Enquiries Officer

    1 week ago


    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    We are currently recruiting multiple ongoing and fixed term VPS2 positions to work at the newly created Whole of Victorian Government contact centre. About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important...

  • Nab Settlement

    2 weeks ago


    Melbourne City Centre, Australia HAYS Full time

    Hays is proud to be supporting NAB Private Wealth Operations in the recruitment of a Settlement Team Member. **Your new company** *** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 99181 **Department**: AR Customer Services Ops Customer Lending Retail **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Customer...


  • Melbourne City Centre, Australia HAYS Full time

    Experienced custody administrator required to join a reputable financial services institution! **Your new company** This reputable financial services company is well-known and they strive to be Australia's primary choice for retirement and investment savings and have a vision to holistically support their customers and provide sound financial...


  • Melbourne, Victoria, Australia MSA National Full time $90,000 - $120,000 per year

    About usMSA National is Australia's leading panel solicitor specialising in Banking and Finance Law. Founded in 1995, this year MSA celebrates 30 years of excellence through continuous innovation and growth.We have a proud history in representing and delivery customer-centric solutions for some of the largest financial institutions in the country.We are an...

  • Settlements Officer

    6 days ago


    Melbourne, Australia NOW Finance Full time

    Are you looking for your next role in Finance? We have a fantastic opportunity for an enthusiastic, diligent individual to join our Settlements Team. As the NOW Finance Settlements Officer, you will be responsible for the management and verification of loan documentation and funding of consumer closed-end personal loans. NOW Finance loans are introduced and...

  • Settlements Officer

    1 week ago


    Melbourne, Australia ABN Group Full time

    493411 - Melbourne - Accounting/Finance - Administration/Support Service - Full-time (Permanent) **What's on offer?** This is a full-time permanent contract opportunity to be part of our Operational Compliance team. The VIC Settlements Officer is responsible for the settlement risk associated with Projects capital expenditure program and reducing...

  • Enquiries Officer

    1 week ago


    Melbourne, Australia Department of Government Services Full time

    Location: Melbourne | CBD Job type: Ongoing - full time or part time Organisation: Department of Government Services **Salary**: $58,539 - $75,175 Occupation: Customer Service/Call Centre Reference: VG/1817740Z **We are currently recruiting multiple ongoing and fixed term VPS2 positions to work at the newly created Whole of Victorian Government contact...

  • Settlements Officer

    1 week ago


    Melbourne, Victoria, Australia RedZed Full time $80,000 - $120,000 per year

    If you're passionate about delivering great customer experiences and want to grow your career in a business that backs its people, you'll feel right at home here.Why RedZedFounded in 2006, RedZed exists to support Australia's self-employed. We've loaned over $12 billion to more than 28,000 self-employed Aussies and we're just getting started. We're an...

  • Settlements Officer

    6 days ago


    Melbourne, Victoria, Australia Robert Walters Full time $60,000 - $90,000 per year

    This is an exceptional opportunity for you to become part of a supportive environment where your attention to detail, interpersonal skills, and commitment to delivering outstanding service will be highly valued.As a Settlements Officer, you will play a vital role in ensuring the smooth and accurate completion of settlement processes, working closely with...