Administration Officer

**VIC, Yawa Aquatic Centre - Rosebud 3939**
- Are you passionate about promoting aquatic and leisure activities to the community?
- Do you possess outstanding people skills with the ability to generate leads?
- Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service?
- Rare opportunity to be part of a new state of the art facility

**About the Role**

We are currently looking for an Administration Officer to join our Guest Experience team at the Yawa Aquatic Centre in Rosebud. As an Administration Officer you will undertake a range of office-based tasks which support the outcomes of the organisations operational and strategic plans.

**To be successful in the role you will need**:

- At least two years’ experience as an office administrator, office assistant or relevant role
- Ability to work independently, show initiative and work productively within a team environment
- High level of attention to detail and commitment to quality.
- Friendly, caring, compassionate and professional
- Ability to multi-task and prioritise
- Proven ability to maintain boundaries and confidentiality
- Excellent communication with proven written and oral communication skills
- Advanced computer skills and experience using Microsoft Office
- A high level of customer service skills
- Be a team player with a ‘Can Do’ attitude

**Your working week will look like**:

- Prepare detailed invoices and sales orders, acting as a liaison between the customer and third party clients.
- Prepare reports for Management and follow up out-standing debt for unpaid invoices
- Provide front line support by handling incoming customer phone calls and cover FOH staff breaks
- Follow up weekly Debit Success reports with Customers who have debt on their accounts.
- Action Weekly Active World Reports inline with business objectives.
- Working closely with the Guest Experience Coordinator & Manager in Continuous Improvement initiatives within the department/business.
- Run periodical reports to monitor open invoices, investigations and pricing accuracy.
- Develop a good understanding of our products and processes.

**About the Perks**

As a staff member of Belgravia Leisure you will also have access to all the leisure facilities on the Mornington Peninsula.

**About the Site**

Recently, the **Mornington Peninsula Shire Council** awarded **Belgravia Leisure** as the management company of their newest Aquatic & Recreation facility located in Rosebud. Construction of this state-of-the-art facility is due to be completed by late 2020. The aquatic and recreation centre will include a number of facilities that will benefit many of the local community including 50m indoor pool, warm water program pool, three multi-purpose rooms for health and fitness classes, gym, wellness centre, café, family change rooms, all with a high level of regard to disability access. Thus, ensuring that Belgravia Leisure continues its purpose and mission of “**connecting community to leisure**” and in turn providing every member of the community the opportunity to take advantage of this incredible facility.

**About the Company**

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.