Quality, Education and Risk Manager

**Quality, Education and Risk Manager (QERM)**

Quality, Education and Risk
- Permanent Ongoing Position
- Part time
- 0.5 FTE
- Flexible working arrangements

**Overview**

Kyabram District Health Service (KDHS) is a medium-sized rural health service that delivers a range of programs and services including acute, subacute, residential aged care and allied and primary health care services. KDHS has three campuses located in the townships of Kyabram, Stanhope and Tongala.

KDHS is a passionate inclusive workplace that promotes and values diversity. We are a culturally diverse organisation with a wide variety of people from different races, cultures, age, gender, ethnicity, physical ability, sexual orientation, religious belief, work experience and education background. We believe diversity drives innovation and we will continue to build and nurture a culture where inclusiveness is a reflex and where there is a deep sense of pride, passion and belonging that transcends any role.

**About the Role**

The Quality, Education and Risk Manager (QERM) is a strategic leadership role that works collaboratively with the organisations Executive team, Managers and Staff to promote a culture that facilitates the delivery of best care through the organisational wide development, monitoring and evaluation of the Quality, Risk, Consumer Experience and Education Frameworks and policies.

With a focus on quality systems, consumer experience and organisational risk, this role will work with and support managers and health professionals to ensure effective quality governance systems are in place. To ensure integrated organisational risk management, the role will work closely with the Executive team to ensure there is a broad-based risk management system that integrates organisational, clinical, and corporate & community risk. This position is central in supporting and maintaining consumer engagement and their experience at all levels of KDHS.

**About You**
- Relevant qualification at Degree/Diploma level in Clinical, Risk Management, Education, Business management, Health Administration or similar
- Experience in health sector environments with an understanding of governance and accreditation systems and standards
- Demonstrated ability to translate organisational strategy into meaningful long term plans and objectives for own areas of responsibility as well as coaching / mentoring others
- Proven leadership capabilities, including:

- High level communication and influencing skills,
- Systems thinker who is an innovative and strategic problem solver,
- High level analytics and ability to associate different information being results and outcome driven and
- Fostering productive and professional working relationships internally and externally
- Demonstrated ability to coach, mentor, and support staff to question, challenge and innovate
- Advanced report writing and ICT skills, including experience with submission writing and project management.
- Contemporary quality and clinical risk management knowledge with preference given to applicants with experience in and contemporary knowledge of health, aged care and community care accreditation processes
- Demonstrated ability to network, develop and nurture partnerships.
- Demonstrated leadership qualities with the ability to maximise productive working relationships and effective change.
- The ability to multi-task, meet tight deadlines and work as part of a cohesive team

**What KDHS Can Offer You**

KDHS is a compassionate, family friendly employer where every employee is a valued team member. Inclusive of a perfect work/life balance, KDHS also provides:

- A dynamic workplace
- Free onsite car parking
- Professional Development opportunities
- Salary Sacrifice/Packaging
- Employee Assistance Program
- Immediate Start option
- 5 Weeks Annual Leave

**Further Information**
- Vaccination against COVID-19 and Influenza (where mandated) is a mandatory requirement for this role._
- KDHS would like to acknowledge that we operate on Yorta Yorta land and wish to pay our respect to Elders past, present and emerging. We recognise our First Peoples as the Oldest Living Culture on the Planet and their connection to our lands and waterways._

**Recruitment agencies should note that KDHS does not accept agency resumes. KDHS is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.