Network Technician

Business Enabling Services Group / ICT Division / Secure Communications Branch
- APS 5 ($85,836 - $96,313) | Ongoing | Full-time
- Canberra, ACT

**ABOUT THE BRANCH**

Secure Communications develops and supports the secure telecommunications needs of Australian governments including the design, deployment and maintenance of ICT infrastructure to support the Ministry and other whole of government initiatives.

Secure Communications is responsible for providing and managing:

- The Ministerial Communications Network (MCN) which provides secure telecommunication services to all Ministers, Parliamentary Offices, and Agency Heads, in Parliament House and throughout Australia
- The National TelePresence System (NTS) which provides secure video conferencing facilities at Australian Government offices, Parliament House and the offices of Premiers and Chief Ministers in every state and territory
- Secure Wide Area Network (WAN) communications services for Australian Government departments with interstate communications requirements
- Communications support to whole of government functions such as ASEAN Summit, Senate Estimates, and Continuity of Government initiatives.

**ABOUT THE** OPPORTUNITY**

The Network Operations Centre is looking for customer focused, agile, and resilient ICT professionals who will contribute to a fast paced networking environment. The team is responsible for the management, monitoring and maintenance of the MCN, overseeing network and unified communications systems.

The team:

- Provide back end support, perform maintenance and upgrades on Cisco Unified Communications infrastructure (NTS) and predominantly Cisco based Network infrastructure.
- Under limited supervision design network and/or unified communications device configurations to implement topology or technology changes across different networks.
- Troubleshoot network and/or unified communications problems and implement resolution.
- Construct, test and install new services for the MCN and NTS clients.
- Research existing and emerging technologies to determine potential suitability for use on MCN with the aim to future proof the network.
- Secure Communications services are located all over Australia in capital cities and regional locations. You may be required to travel domestically to install and maintain the MCN equipment, as well as represent the Department to other Government organisations.
- Liaise, communicate, and negotiate with clients and stakeholders to deliver high quality service to our VIP customers.

**DETAILED VACANCY INFORMATION**

For detailed information about these roles, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.

**ELIGIBILITY ADVICE & CANDIDATE NOTES**
- Under section 22(8) of the _Public Service Act 1999_, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
- Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.

**CONTACT INFORMATION**
- For specific questions relating to this job vacancy, please refer to the details on the contact officer located in the downloadable job pack.

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