Desktop/network Support Technician

7 days ago

Canberra, Australia Rex Technologies Full time

**Roles & responsibilities**:
Desktop Technician will provide day to day local

Required Technical Skills
- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.

**Functions include**:

- Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Willing to work off-hours and weekends when required for projects or emergency support.
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1 support to non‐network attached printers.

**Job Type**: Casual

Work Location: In person

  • Ict Desktop Support Technician

    1 week ago

    Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$100 - AU$110 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1077_1675659031 - Published: - 1 minute ago Cleared ICT are supporting a government department who are looking to engage ICT Desktop Support Technician with TSPV...

  • Desktop Support Technician

    3 weeks ago

    North Canberra, Australia Axiom Software Solutions Limited Full time

    Overview Role: Desktop Support Technician Location: Dickson TN – Onsite Position Type: Contract Responsibilities - As a Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: - Manage the reporting of SLAs, Adherence of SLA...

  • IT Customer Support Analyst

    3 days ago

    Canberra, Australia KBR Full time

    **Title**: IT Customer Support Analyst / Desktop support technician **Join us today!** We are renowned for working in partnership with our clients and construction partners to deliver exceptional outcomes based on our collaborative approach and our “One Team” value. In Australia, KBR employ over 1000 people with offices in each state. Our project...

  • Rfq-asd-57-2024 Ict Desktop Support Technician

    1 week ago

    Canberra, Australia Cleared ICT Full time

    Location: - Australian Capital Territory - Sectors: - ICT - Employment type: - Contract - Salary: - AU$100 - AU$160 per hour - Contact name: - Ashleigh Martinez-Dyson- Job reference: - BBBH2115_1714520502 - Published: - about 5 hours ago ICT Desktop Support Technician will be responsible for deployment, troubleshooting and support of ICT endpoint...

  • Casual Desktop Support

    2 weeks ago

    Canberra, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • Network Technician

    4 weeks ago

    Canberra, Australia AARNet Full time

    Overview This role would suit an experienced network technician with a strong telecommunications networking background. The technician will be working in the operations group focused on implementing and maintaining AARNet’s IP, MPLS, switched and optical networks and assisting with the delivery of new services. The role will predominantly involve fault...

  • Information Technology Support Technician

    2 weeks ago

    Canberra, n Capital Territory, Australia Brainotech IT Solutions GmbH Full time $60,000 - $80,000 per year

    Company DescriptionBrainotech IT Solutions offers a wide range of IT and network solutions tailored to business markets, providing regulated IT support services globally. We take pride in being a comprehensive supplier of end-to-end IT technologies that meet the specific needs of our clients' infrastructure. Our services include technical consultancy, data...

  • On-site Technician

    1 week ago

    Canberra, Australia Fujitsu Full time

    About the job On-site Technician - Defence **On-Site Technician - Defence** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the...

  • Desktop Support Officer

    2 weeks ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/JA0898**Title**: - Desktop Support Officer - 2nd Support - Federal Govt!**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6mths + 12mths**Description**: - **Exciting opportunity within a Federal Government Department**: - **Initial 6 month contract + 12 month extension...

  • Advanced On-site Technician

    1 week ago

    Canberra, Australia Fujitsu Full time

    About the job Advanced On-site Technician **Advanced On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the...