Executive Housekeeper

12 hours ago

Brisbane, Australia Song Properties Pty Ltd Full time

**Job Purpose**

The Executive Housekeeper is responsible for the professional, efficient, and cost-effective management of the Housekeeping Department. This includes ensuring the highest standards of cleanliness and presentation across guest rooms, public areas (including lobbies, corridors, elevators, restrooms, and recreational spaces), and back-of-house areas. The role involves leading the housekeeping team, auditing cleaning standards, coordinating with other departments, and maintaining compliance with hotel and brand standards to ensure an exceptional guest experience.

**Primary Responsibilities**
- Develop, implement, and maintain housekeeping systems and procedures in line with Song Group standards.
- Monitor cleaning productivity for both guest rooms and public areas, ensuring performance aligns with budgetary and operational targets set by the General Manager.
- Conduct regular inspections of guest rooms and public areas to audit cleanliness, maintenance, and presentation.
- Supervise and coordinate the cleanliness of outdoor areas such as entrances, lift landings in car parks, and various public walkways within the property.
- Coordinate with external laundry providers to ensure high laundering standards and timely return of linen, guest laundry, and uniforms.
- Ensure accurate accounting and management of reject linen.
- Plan, organize, and document periodic deep cleaning activities for both guest rooms and public areas, ensuring logical work patterns and efficiency.
- Promptly address guest complaints or feedback relating to cleanliness in both rooms and public spaces.
- Maintain accurate inventories of cleaning supplies, linens, guest amenities, and equipment used throughout the property.
- Enforce the “Lost and Found” policy for both guest rooms and public areas.
- Identify and implement opportunities to improve operational efficiency and cleanliness across the department.
- Ensure all equipment is used appropriately and maintained regularly according to manufacturer specifications.
- Deliver comprehensive training for the team, with emphasis on public area cleaning and presentation standards.
- Prepare and submit monthly housekeeping performance and financial reports, including daily housekeeping trackers.
- Ensure all Standard Operating Procedures (SOPs) are kept up-to-date and followed consistently by the team.

Desired Skills and Experience:

- Minimum of 5 years experience as Housekeeping Manager.
- Experience within Hotel/Accommodation operation preferably at a 4 to 5-star standard.
- Demonstrated experience in a hands-on role and a high level of service standard across the department.
- Previous experience working with Property Management Systems (PMS.
- Experience in controlling and maintaining budgets, forecasts and payroll functions, along with operating supplies, replacements, and consumables.
- Ability to lead and motivate a team while driving employee engagement, development and productivity.
- Demonstrated understanding of WHS standards and experience leading adherence to policies and procedures in creating a safe working environment.
- Ability to build and maintain strong relationships with all stakeholders, internal and external.
- Excellent personal presentation and a high level of professionalism.
- Enthusiasm, friendly nature and results orientated.
- Ability to handle high pressure situations and adapt to ever changing operations.

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Public holidays

Work Location: In person

  • Executive Housekeeper

    1 week ago

    Brisbane, Australia silk Full time

    Guide and manage your team towards housekeeping excellence. - Shape your team through direct involvement in the recruitment process. - Navigate your career path with our expansive hospitality network. **Position Overview**: Join Silk Hospitality, a dynamic company with a multifaceted portfolio in hospitality management, and become a part of our leadership...

  • Executive Housekeeper

    1 week ago

    Brisbane, Australia Silk Hospitality Full time

    Central location in Brisbane CBD. - Career development opportunities - work your way into an Operations Manager role - Full time permanent role - job security **The Role** - **Full time permanent role - must have flexibility to work weekends (38hrs per week/5 days)**: - **Attractive base rate + super (based on experience)**: - **Locations based in...

  • Executive Housekeeper

    2 weeks ago

    Brisbane, Queensland, Australia Silk Hospitality Full time $90,000 - $120,000 per year

    Join a Leading Hotel in Brisbane Silk Hospitality is seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping team at a prestigious hotel in Brisbane. This is a key leadership role where your expertise will ensure the highest standards of cleanliness, presentation, and service delivery for our hotel partners and their valued...

  • Executive Housekeeper

    2 weeks ago

    Brisbane, Queensland, Australia Silk Full time $90,000 - $120,000 per year

    Join a Leading Hotel in Brisbane Silk Hospitality is seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping team at a prestigious hotel in Brisbane. This is a key leadership role where your expertise will ensure the highest standards of cleanliness, presentation, and service delivery for our hotel partners and their valued...

  • Executive Housekeeper

    1 week ago

    Brisbane, Queensland, Australia Ozone Hospitality Services Full time $60,000 - $90,000 per year

    STAFF BENEFITSCelebrations for Housekeeping Week & Events: Encouraging camaraderie and team spirit.Employee of the Month Recognition: Celebrating top performers with rewards.Gift Cards and Incentives: Showing appreciation for dedication and excellence.On-the-Job Training: Providing continuous learning opportunities for personal and professional growth.ABOUT...

  • Executive Housekeeper

    2 weeks ago

    Brisbane, Queensland, Australia Song Properties Pty Ltd Full time $60,000 - $80,000 per year

    Job Purpose The Executive Housekeeper is responsible for the professional, efficient, and cost-effective management of the Housekeeping Department. This includes ensuring the highest standards of cleanliness and presentation across guest rooms, public areas (including lobbies, corridors, elevators, restrooms, and recreational spaces), and back-of-house...

  • Executive Housekeeper

    1 week ago

    Brisbane, Australia silk Full time

    Full time permanent role, convenient Brisbane location - Manage and lead your own team - Supportive culture with internal development opportunities **The Opportunity** We are seeking a passionate and experienced full-time Housekeeping Executive to join our team in Brisbane. **Key responsibilities include but are not limited to;** - Ensuring that your team...

  • Assistant Executive Housekeeper

    2 days ago

    Brisbane, Australia Crystalbrook Collection Full time

    Advance your leadership experience as part of a unique and connected team - Located at the vibrant Howard Smith Wharves - Permanent, full time position - a great career choice! **The Opportunity** Crystalbrook Vincent, located in the vibrant Howard Smith Wharves in Brisbane’s CBD is a brave, bold and energetic Luxury Hotel with values aligned to our...

  • Executive Housekeeping Manager

    2 weeks ago

    Brisbane, Australia Ozone Services Group Full time

    **STAFF BENEFITS** - Celebrations for Housekeeping Week & Events: Encouraging camaraderie and team spirit. - Employee of the Month Recognition: Celebrating top performers with rewards. - Gift Cards and Incentives: Showing appreciation for dedication and excellence. - On-the-Job Training: Providing continuous learning opportunities for personal and...

  • Executive Housekeeping Manager

    4 days ago

    Brisbane, Australia Ozone Services Group Full time

    **STAFF BENEFITS** - Celebrations for Housekeeping Week & Events: Encouraging camaraderie and team spirit. - Employee of the Month Recognition: Celebrating top performers with rewards. - Gift Cards and Incentives: Showing appreciation for dedication and excellence. - On-the-Job Training: Providing continuous learning opportunities for personal and...