Current jobs related to Executive Housekeeper - Manly - Q Station

Are you a hands-on leader with a passion for hospitality and a dedication to exceptional service? Q Station is looking for an outstanding Executive Housekeeper to oversee a high-performing team of contractors, ensuring impeccable standards and a seamless guest experience.

**Your role**:

- Lead the Housekeeping Department to ensure seamless operations and exceptional cleanliness.
- Manage, train, and support external contractors, ensuring high-quality service delivery.
- Take a hands-on approach, requiring physical mobility across Q Station’s 33-hectare property.
- Collaborate with Front Office, Maintenance, and Sales to uphold hotel standards.
- Optimise productivity, control costs, and drive continuous improvement through staff development.

If you are a proactive leader with an eye for detail and a passion for service excellence, this is your chance to take charge in a beautiful and historic location.

**About Q Station**

Q Station Hotel (North Head Operations Pty Ltd) is nestled in the stunning Sydney Harbour National Park - Manly, offering unique experiences from boutique accommodation, waterfront dining, modern conference facilities, to Sydney’s best history and ghost tours.

Q Station is a place of history, nature, and unique experiences, where our dedicated team creates unforgettable journeys for our guests. We are committed to nurturing talent, offering long-term career growth and development in the hospitality industry. Spanning 33 hectares with 105 guest rooms, our site provides a truly one-of-a-kind setting, blending rich history with breathtaking surroundings.

**The Opportunity**

As Executive Housekeeper, you’ll lead the Housekeeping Department, ensuring top-tier cleanliness and guest satisfaction. Overseeing external contractors, you’ll manage all housekeeping operations while collaborating with Front Office, Maintenance, and Sales for seamless service delivery.

Your responsibilities include:

- Managing the cleanliness and maintenance of **105 guest rooms including 9 cottages**, public areas, and back-of-house spaces across the 33-hectare site.
- Conducting regular inspections, ensuring rooms meet our high standards and VIP rooms are prepared with special attention.
- Overseeing inventory control of guest supplies, linens, cleaning materials, and uniforms.
- Collaborating with the Front Office, Maintenance, and Sales teams to ensure seamless service delivery.
- Overseeing budgets and implementing cost control strategies to optimise financial performance.
- Ensuring compliance with health, safety, and fire prevention regulations.
- Leading training programs to develop the skills of your team and driving operational excellence.

**About the role**
- Be a hands-on leader, managing and inspiring a team of contractors to consistently deliver exceptional service and maintain high cleanliness standards across the property.
- Drive productivity and cost control, ensuring the department operates within budget while maintaining quality.
- Be a proactive problem solver, addressing guest and contractor issues promptly and effectively.

**Essential Criteria**:

- Proven leadership experience as an Executive Housekeeper or Housekeeping Manager.
- Strong organisational skills with the ability to manage a large team of contractors in a high-volume, high-standards environment.
- Excellent communication and interpersonal skills, with the ability to build relationships with a diverse workforce.
- Strong financial acumen, including budgeting, forecast, and cost control.
- The physical ability to move across a **33-hectare** site, ensuring inspections and oversight of operations in all areas of the property.
- A positive, solution-focused approach with a high standard of personal presentation.
- Availability to work weekends, evenings, and flexible hours as required.

**Advantageous**:

- Previous experience managing a large team of contractors.
- Experience in maintaining a large property with diverse cleaning and maintenance needs.
- Experience in Accor hotels is highly advantageous.

**What we offer**:

- A beautiful work environment on the edge of Sydney Harbour with private access to Quarantine Beach.
- Discounts on accommodation, food & beverage, tours, and more.
- Accor Staff Benefits globally.
- A fun, vibrant, and supportive team to work with.
- Ongoing career progression and professional development opportunities.
- Free onsite parking and Employee Assistance Program.

Pay: $85,000.00 - $95,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Ability to commute/relocate:

- Manly NSW 2095: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Working with Children Check (preferred)
- First Aid Certification (required)

Work Authorisation:

- Australia (required)

Work Location: In person