IT Infrastructure Specialist

4 days ago

Ballarat, Australia Motus Australia Pty Ltd Full time

**User Account and Access Management**
- Administer new domain integration.

**SharePoint and Document Management**
- Administer SharePoint Online including permissions, site libraries, and document libraries.
- Restore files as needed for data recovery.

**Network Management**
- Oversee LAN, WiFi, WAN, and SDWAN networks through local tools & 3rd parties.

**Backup and Disaster Recovery**
- Ensure consistent backups across all critical systems.
- Test, log, and maintain Disaster Recovery Procedures.

**System Support and Performance Monitoring**
- Provide end-user IT Support for all staff, including remote and on-site support.
- Support via scripting (Powershell) and RMM Tool.
- Monitor all systems for performance issues via RMM (NinjaOne) and remediating as needed.
- After-hours maintenance of systems (patching, etc.).
- Server maintenance, management and patching.

**Security and Compliance**
- Manage endpoint security for Windows Desktops & Laptops.
- Oversee Windows & 3rd Party Patching
- Azure security, policies and alerts.

**Infrastructure and Cloud Management**
- VMWare Administration & networking, including server commissioning and decommissioning.
- Domain management, including updating A/MX/CNAME Records.
- DNS & DHCP Management.

**Policy Enforcement and Training**
- Maintain Company IT Policies and ensure they are enforced.
- Provide company-wide IT Training and Phishing Simulations

**Procurement and Vendor Management**
- Purchasing of new hardware and software as required/approved.
- Configuring hardware (desktops/laptops) to company specs.
- Approving IT Invoices and contracts.
- Tendering for new IT contracts (telco, mobile, ISP etc)

**Reporting and Communication**
- Monthly and audit/IT Risk reporting to senior management & stakeholders.
- Quarterly CIO Forum reports and meetings.

**Physical Security and Communication Systems**
- Maintenance and project planning for physical security (CCTV, Alarm systems).
- PABX Maintenance
- Add, moves, changes

**EFTPOS (Electronic Funds Transfer at Point of Sale)**
- Terminal support & configuration

**Qualifications**:

- Bachelor's degree in Information Technology or a related field.
- Relevant certifications such as Microsoft Certified Systems Administrator (MCSA), Cisco Certified Network Associate (CCNA), or equivalent.
- Proven experience in IT infrastructure management and support.
- Strong knowledge of IT security and compliance standards.
- Experience in project management and procurement processes.
- Proficiency in scripting (e.g., Powershell) and remote monitoring and management (RMM) tools.
- Excellent problem-solving and communication skills.
- Ability to work independently and within a team.
- Strong organizational and multitasking abilities.

**Salary**: $100,000.00 - $140,000.00 per year

Schedule:

- 8 hour shift

**Education**:

- Advanced Diploma / Associate Degree (preferred)

**Experience**:

- IT management: 5 years (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Ballarat, VIC (required)

Ability to Relocate:

- Ballarat, VIC: Relocate before starting work (required)

Work Location: In person

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