Move Management Consultant
19 hours ago
SIRVA BGRS is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size.
With SIRVA BGRS locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.
By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide.
We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it
We are now seeking applicants to join our Customer Experience Move Management team. This opportunity has become available to grow our team to support continued business growth & client expansion across the APAC region.
Why work for Allied?
Being an international brand with a cross regional structure your career opportunities could be endless You can make colleagues, connections and friendships the world over with SIRVA BGRS.
Diversity and inclusion is part of our service and therefore is part of our DNA. At SIRVA BGRS our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify.
SIRVA BGRS has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.
You want to learn more?
Reporting to the Team Leader, the Move Management Consultant is responsible for coordinating the E2E process of the corporate household goods process both domestically and internationally in an efficient and timely manner for our corporate clients across the AUNZ region.
A Day In the life of a Move Management Consultant include but not limited too:
1. The successful execution of the moving services component of corporate relocations including ancillary services
2. Action customer needs within the household goods policy counselling
3. Ensuring database accuracy and communication of Information to clients, vendors and colleagues
4. Reconciling and authorising invoices & billing needs to guarantee up to date cost management for both client and business.
Who are we looking for?
The can do attitude of the Allied brand will come naturally to our applicants who show a real enthusiasm to support our customers and a desire to deliver a stress free moving experience. The following skill set will set you up for success;
1. Previous Mobility, Moving Services or similar industry experience is highly advantageous
2. Previous experience handling corporate clients and relationship management is desirable however not essential
3. Possess strong customer service and communication skills across multiple platformsBe a self-starter with initiative and have the drive to succeed
4. Be highly organised with effective time management skills to manage multiple caseloads at a single time across a number of different clients
5. Able to work independently as well as in a team environment
6. Competent in Microsoft Office suite
If you believe this role is the next step in your career please submit your interest via the APPLY NOW function including a resume for us to review.
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