Digital Literacy and Programs Officer

**Full Time / Ongoing position**

**Classification: GO3 ($73,707 + Superannuation)**

**About Us**

**How would you like to work in an environment where you’re encouraged to bring your whole** **self to the workplace and be responsible for the decisions you make?**

As one of the fastest growing council areas in South Australia, the City of Playford is focused on building sustainable foundations and places the community at the heart of everything we do. With our urban centre as the CBD of Northern Adelaide, our city is enriched by growing and diverse communities in new and established suburbs, rural and hills townships and horticultural lands.

The work that we do and the decisions that we make are in the best interests of the whole and contribute to a sustainable organisational future. Modelling open decision making, we provide a supportive and collaborative environment where employees feel engaged and connected to the work of the organisation, to each other, and the community.

**About the Role**

The City of Playford has an exciting opportunity to join the Library Services Team. We are looking for an innovative, passionate and customer focused individual to support the Digital Literacy Program.

Reporting to the Manager Library Services, the Digital Literacy and Programs Officer will positively promote library services, programs, and activities.

**Key Accountabilities**
- Promote library services, programs, and activities
- Support the development of new and ongoing programs and events
- Facilitate individual and group digital literacy training programs
- Support the successful delivery of all programs and events within library services
- Work to establish and maintain positive relationships with community members and customers of the library

**About You**

People are at the heart of everything you do - your team, your internal and external customers, and your community. You are passionate about contributing to an Organisation that provides information, services, and infrastructure that supports a growing and thriving Playford community.

In addition, you will have:

- A passion for supporting the community
- Proven ability and desire to work with a range of technology
- Ability to confidently use and adapt to new technologies
- Experience in delivering or facilitating training or group programs
- Ability to engage effectively with a wide range of cohorts
- Experience working in a library program environment or a digital literacy/learning organisation
- Ability to assist customers in using all library technology
- Ability to deal with challenging behaviours effectively and constructively
- Demonstrated high quality customer service skills and experience
- High standard of organisation and time management skills

**The Playford Employee Experience.**

It's important to us that you are the right fit to join our team, but it's just as important that Playford is the right place for you. Our team work hard together, but also celebrate together, learn together, and support each other. We have a commitment to work/life balance through flexible working conditions and we remain focused on providing a high level of service and positive experience for our customers and stakeholders.

You will also get access to employee benefits, some of them are:

- Excellent leave entitlements;
- Attractive salary and benefits including salary packaging, income protection, free onsite parking and a strong health & wellbeing focus including corporate discount on health cover and gym memberships & free employee assistance program;
- Ongoing professional development supported by study assistance and secondment opportunities.

**More information.**

If you hold an interest in the position and believe you possess the knowledge, skills and experience to fulfil this role and would like further information, please contact Lynda Fraser, Manager - Library Services on (08) 8256 0588.

Incumbents in this position may be required to possess, or be willing to gain a National Criminal History Clearance and a DCSI Working with Children Clearance.

**Applications close at 12pm noon on Monday 8 August