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In Work Support Coach

2 weeks ago

Werribee, Australia atWork Australia Full time

Company Description

atWork Australia is a leading national provider and delivers Disability Employment Services on behalf of the Australian Government. We are proud to have strong partnerships with employers to help drive employment opportunities for all Australians across six states.

**Job Description**:
**Let’s have a look at the role you’re interested in**:
An In Work Support Coach has a caseload of Post Placement Support (PPS) & Ongoing Support (OS) clients to provide on the job support and ongoing support to ensure Participants maintain sustainable and ongoing employment.
- Provide on the job support for both employers and jobseekers
- Effectively manage a caseload of post placement support and ongoing support participants by providing tailored on the job support and ongoing support Preparation for and involvement in Ongoing Support Assessments;
- Run tracker meetings with Job Coaches, Employer Engagement Consultants and Regional Managers to ensure sustainable employment outcomes are tracked;
- Passing internal and external audits in line with Disability Employment Services contract and ensuring claims are made in accordance with contract requirements
- Track, monitor and ensure clients outcomes
- Identify areas where alternative or additional training is required and facilitate this support where appropriate

**Qualifications**:
**What we need from you**:
We are looking for a result focused individual, who has a real passion for helping people achieve their goals.
- Dynamic and have the ability to service our clients remotely
- Ability to successfully manage a caseload
- Proven experience working with targets and KPIs
- Strong administrative and organisational skills
- Ability to problem solve and implement new strategies

Additional Information
**What we will give you**:

- Ongoing career development and national opportunities, access to the MedHealth Academy including your own professional development plan inclusive of individual training and mentoring.
- Opportunity to complete a Certificate IV in Employment Services *conditions apply.
- Job stability, guaranteed full time hours.
- Achievable quarterly incentive scheme.
- Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.

**You are welcome here.**
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.