Outlet Business Manager

1 day ago

Marcoola, Australia Cater Care Full time

**Job Title: Outlet Manager (Full-Time)**
**Location: Sunshine Coast Airport, QLD**

**About Us**:
Join a dynamic and fast-paced team at Sunshine Coast Airport, managing one of our high-traffic retail / dining outlets. We pride ourselves on delivering exceptional customer experiences and creating a welcoming atmosphere for travelers. As an outlet manager, you will play a key role in driving success, fostering a positive team environment, and ensuring smooth day-to-day operations.

**Key Responsibilities**:

- Oversee the daily operations of the outlet, ensuring high standards of service, cleanliness, and product availability.
- Manage, train, and motivate a team of staff to deliver excellent customer service.
- Monitor inventory levels, place orders, and manage stock control.
- Ensure compliance with all safety, health, and company policies.
- Handle customer queries, issues that may arise and feedback with professionalism and care.
- Work closely with airport management to align with overall airport services and initiatives.
- Prepare reports on sales, labor, and expenses to ensure outlet profitability.
- Schedule staff shifts and manage rosters to meet operational demands.
- Lead by example to ensure a positive, team-focused work culture.

**What We’re Looking For**:

- Proven experience in retail, hospitality, or food & beverage management (airport experience a bonus).
- Strong leadership skills and the ability to inspire and guide a team.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, high-pressure environment.
- Strong organizational skills and attention to detail.
- Knowledge of health and safety regulations.
- Proficiency in stock control and inventory management systems.
- Flexibility to work shifts, including early mornings, late evenings, weekends, and holidays.

**Why Join Us?**
- Competitive salary and benefits.
- Opportunity to work in a dynamic and exciting airport environment.
- Career development and progression opportunities.
- Employee discounts and other perks.

**How to Apply**:
If you are passionate about retail or hospitality management and enjoy leading a team in a dynamic environment, we would love to hear from you Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for this role.

Pay: Up to $70,000.00 per year

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- Weekend availability

Application Question(s):

- Do you have your own transportation ?

**Experience**:

- Management: 2 years (preferred)

Licence/Certification:

- Food Safety Certificate and First Aid Certificate (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 06/11/2024

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