Program Advisor

1 week ago


Melbourne City Centre, Australia Department of Education Full time

**About the Division**

The Quality Assessment and Regulation Division (QARD) carries out the regulatory functions of the Victorian Regulatory Authority. QARD's regulatory oversight of more than 5,000 early childhood education and care services operating across the Victoria is undertaken through licensing, assessment and rating of quality, compliance monitoring, investigation and enforcement functions.

**Regulatory Strategy, Services and Compliance (RSSC) Branch**

The RSSC Branch undertakes QARD's licensing function and provides expert regulatory advice, strategic direction, and leadership on a broad range of regulatory issues and complex compliance and enforcement matters. The RSSC Branch also provides business intelligence, data and risk analytics for the Division. It manages QARD's information management systems and technologies and maintains corporate governance and finance processes.

The RSSC Branch comprises of four business units:

- **Service Administration and Support Unit** - licenses and approves early childhood education and care service providers and services including assessments of fitness and priority and administers existing service licences. Also provides a first point of contact for regulatory enquiries.
- **Monitoring and Compliance Unit** - leads and provides advice on complex compliance and statutory enforcement matters, strategic compliance, supports the development operational policy, engages with co-regulators and promotes implementation of best regulatory practice.
- **Joint Monitoring Compliance Monitoring Program** - is a collaborative program between QARD, other state and territory regulatory authorities and the Commonwealth Government to target joint compliance projects against serious non-compliance and fraud risks.
- **Business Systems and Review Unit** - develops and maintains QARD's information management systems and technologies, user support, undertakes systems improvements, reporting, data analytics, business planning, budget planning, enterprise risk management and governance and assurance oversight.

**About the Role**

**This is a fixed-term full time position for 3 years, based in East Melbourne.**

The Program Officer - Compliance plays a critical role enforcing non-compliance with relevant laws and regulations to ensure children attending early childhood education and care service are safe from harm and their wellbeing is protected. The position holder is expected to be able to demonstrate knowledge in contemporary risk-based regulation, behavioural compliance and the ability to undertake complex audits, reviews and investigations to motivate or enforce compliance with the relevant laws and regulations.

The Program Officer - Compliance will undertake a range of compliance and enforcement related activities and be expected to:

- Support the preparation of high-quality briefs of evidence to support enforcement decisions and legal proceedings, including prosecutions.
- Conduct risk-based compliance audits and investigations to assess compliance with relevant laws and regulations.
- Develop and participate in targeted compliance projects involving multi-functional teams and a variety of internal and external stakeholders.
- Collaborate with internal and external stakeholders, including co-regulators and government departments to facilitate information sharing and effective co-regulation.
- Contribute to strategic and responsive regulation by identifying emerging risks, trends and industry issues through risk managed data analysis.

**Desirable**Qualifications and Experience**
- Qualifications or demonstrated experience working in a regulatory compliance, enforcement and risk-based environment.
- Previous experience in investigations, evidence collection and conducting records of interview.

**Essential**

Required to hold a valid Working with Children Check and Victorian driver's licence.

**Further Information**
- Applicants are required to submit a CV and cover letter (max 2 pages for cover letter) summarising their skills, relevant experience and suitability against the requirements of the role._

Applicants requiring adjustments can contact the nominated contact person.

**Applications close** 11:59pm on Thursday 11 September, 2025.



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