Act Resident Field Service Technician

**The Opportunity**:
Due to customer growth, our awesome team are after a Field Service Technician to join the fam to service our clients in the surrounding Canberra/ACT region.

The ACT Resident Field Service Technician is key in connecting our surrounding rural individual, business, civil and mining customers with the outstanding technical capability of our global OEM. In this role our Resident will work across the Canberra, ACT and surrounding regional areas delivering efficient servicing, diagnostics and repairs of our world class equipment as well as gold old fashioned 5-star customer focused service. As a Resident Field Service Technician, you'll be supported by us to truly run your role like your own business and build on the long-lasting relationships with our customers. We are after a passionate trade qualified Plant Mechanic with Field Service experience who currently resides in the area or who is happy to relocate.

As a Field Service Technician at Komatsu, you'll be supported not just professionally but personally too. Did you know Komatsu is an RTO? This means we are able to support your learning with a range of courses including trade upgrades and the best news is you're paid to do it. Our employees are encouraged to complete 2 courses per year. We also provide a car, phone and laptop/tablet and laundered uniforms for all our field service employees.

Komatsu also supports our employees through the option of flexible work arrangements, these arrangements can include roster options, variable start times and this can be discussed throughout the recruitment process.

If you are looking for an exciting career opportunity that will have you working on a wide variety of equipment with the support of a global OEM and the ability to be home each night, this is the role for you

**Roster**: 5 days x 7.6 hr days + plenty of overtime available and OT rates

**Location**: ACT/Canberra Region (your start point for the day is from home, it is not necessary to drive to the branch every day)

**Pay Structure**:Hourly Rate + Allowances, penalties and any additional overtime.

**Komatsu can provide you with**:

- Paid Parental Leave: 12 weeks of paid primary carer parental leave.
- Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
- Financial: Komatsu Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options are available
- Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents

**Your Knowledge, Skills and Abilities**:

- Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complimented by your mechanical fitter qualification (HD Mechanic/ HD Fitter)
- Original Equipment Manufacturer (OEM) experience, preferably with Komatsu equipment, and field service exposure, including breakdowns and diagnostics, will also be highly regarded within the construction and mining sector.
- A minimum of C Class Licence
- Auto Electrical experience, qualifications, and diagnostic skills will be highly regarded.
- Working at heights qualification would be great but not crucial.
- Ability to follow required job scope & critical path.
- Safety focused mindset is paramount.
- Good understanding of computer systems and Microsoft Office
- Ability to work unsupervised.
- A proven high level of customer service
- Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth._