Receptionist & Swim Teacher - Join The Swimtastic Team

1 week ago

Hornsby, Australia Swimtastic Full time

Are you a **former or current swim teacher** looking for a role that combines your customer service and teaching skills? Swimtastic is looking for a **casual receptionist** who can also jump in the pool when needed This role will start as **casual** with the opportunity to transition into a **part-time** position.

**Availability**: Tuesday, Wednesday, Thursday
**Location**: Hornsby NSW

**About the Role**

As the first point of contact for our swim school, you’ll provide outstanding customer service to families while also being ready to assist in the pool if a swim teacher is unavailable. You’ll handle reception duties, manage customer accounts, and help keep our facility running smoothly.

**Key Responsibilities**

Provide excellent customer service, answering inquiries about classes, schedules, and payments
Maintain a clean and tidy facility
Record daily financial transactions and manage customer accounts, ensuring timely payment collections
Assist management with daily administrative tasks as required
Step in as a swim teacher when needed

**What We’re Looking For**

✔ **Previous experience as a swim teacher** (current or past)
✔ **At least 1 year of experience in a similar customer service or administrative role**
✔ Excellent communication and interpersonal skills
✔ Strong analytical and problem-solving skills
✔ High attention to detail and ability to manage multiple priorities
✔ Ability to work independently and as part of a team
✔ Detail-oriented with strong organisational skills
✔ Ability to manage multiple tasks and prioritise workloads

**Why Join Swimtastic?**

- Be part of a friendly and supportive team
- Stay involved in swimming while growing your skills
- Opportunity to transition into a part-time role

If you’re a **customer service pro with swim teaching experience**, we’d love to hear from you

**Job Types**: Part-time, Permanent, Casual

Pay: $23.50 - $31.00 per hour

Expected hours: 13 - 18 per week

Schedule:

- Fixed shift

**Experience**:

- Similar customer service or administrative role: 1 year (preferred)

Licence/Certification:

- Working with Children Check (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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