Field Service Technician

1 day ago

Kewdale, Australia Toyota Material Handling Australia Full time

**About Us**:
Toyota Material Handling Australia (TMHA) is a market leader in material handling solutions, offering a wide range of forklifts and warehouse equipment, automation systems, and after-sales services. With a strong commitment to innovation, quality, and customer service, TMHA is dedicated to providing reliable and efficient solutions for businesses.

**Position Overview**:
We are seeking an experienced and dedicated Field Service Technicians to join our dynamic team in Perth. As a Field Service Technician at TMHA, you will play a vital role in ensuring our customers' equipment is maintained to the highest standard, minimizing downtime and maximizing productivity. In this role, you will be responsible for carrying out a range of maintenance services including planned maintenance, repairs and modifications at the Customer’s site and in accordance with the Customer’s requirements and within the Company’s guidelines and procedures.

**Key Duties & Responsibilities**:

- Conduct mechanical repairs and maintenance of customer units which includes preventative service and break-downs in a timely manner.
- Maintaining professional level of customer service with all TMHA clients and customers.
- Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.
- Conduct preventative maintenance services to ensure equipment reliability and longevity.
- Respond to service calls efficiently, providing on-site technical support and troubleshooting.
- Maintain accurate service records and reports.
- Communicate effectively with customers to understand their needs and provide solutions that exceed expectations.
- Collaborate with the wider service team to ensure a high level of customer satisfaction.
- Stay updated on the latest technology and service procedures within the industry.
- Ability to maintain accurate records of job sheets, timesheets and any other administrative components.

**Qualifications, Requirements & Skills**:

- Current Driver's licence.
- Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic).
- Previous experience within the forklift industry or similar in an associated industry.
- Proven experience in servicing and maintaining material handling equipment or similar machinery.
- Strong mechanical, electrical, and hydraulic troubleshooting skills.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.

**Can Demonstrate**:

- Good diagnostic and repair skills.
- Strong work ethic and self-motivation.
- Well-developed mechanical aptitude.
- Good time management skills with the ability to work independently.
- Strong oral and written communication skills.

**Why Join TMHA?**
- Competitive salary package with overtime opportunities.
- Company-provided service vehicle, tools, and uniform.
- Ongoing training and development programs to enhance your skills.
- Opportunity to work with industry-leading equipment and technology.
- Supportive team environment with a focus on safety and quality.
- Career progression opportunities within a growing company.
- Be part of a great company which supports you

**How to Apply**

Please be aware that if we decided to progress with you in the next step of the recruitment process; pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.

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