Field Service Technician

4 days ago

Kewdale, Australia Coca-Cola Europacific Partners Full time

**ABOUT COCA-COLA EUROPACIFIC PARTNERS**

We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks.

We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.

**The Role**

Are you a hands-on technician with a passion for keeping equipment running at its best? We’re seeking a **Field Service Technician** to join our team and play a crucial role in servicing, repairing, and maintaining beverage equipment at our customers’ sites.

In this role, you'll work with a range of equipment including Glass Door Merchandisers, Air Curtain Coolers, Fountain Dispensing Equipment, Vending Machines, Frozen Beverage Machines, and Coffee Machines. You’ll be the go-to expert ensuring that our equipment operates efficiently, safely, and reliably.

You’ll also be expected to embody our **company values**, consistently demonstrate safe behaviours, and support our ongoing commitment to quality and customer satisfaction.

**Key Responsibilities**
- Participate in regular safety toolbox talks and uphold a strong safety culture.
- Install, maintain, and repair beverage equipment at customer sites.
- Troubleshoot mechanical, refrigeration, electrical, and software issues efficiently.
- Deliver technical support and training to customers.
- Maintain accurate service documentation and reports.
- Comply with OHS regulations and company policies.
- Participate in workplace inspections and audits.
- Manage service parts inventory and handle tools responsibly.
- Travel to various customer locations, sometimes at short notice.
- Join a rotating weekend and on-call roster
- Communicate professionally and build lasting customer relationships.
- Stay up to date with equipment and technology advancements.
- Participate in weekend and on call roster

**About You**
- **Trade qualified** in Electrical or Refrigeration.
- Strong troubleshooting and diagnostic skills.
- Clear and confident communicator across all levels.
- Excellent time management and organisation skills.
- Strong focus on safety and quality.
- Ability to build effective relationships with both internal and external stakeholders.
- Driven by continuous improvement and a proactive mindset.

**Why Join Us?**
- Be part of a company that values safety, respect, and teamwork.
- Work independently with the backing of a supportive team.
- Develop your skills with access to ongoing training and technology updates.
- Opportunity to work with industry-leading equipment and clients.

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