Formal Messaging Technician

3 days ago

Canberra, Australia Fujitsu Full time

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**

We are seeking an experienced **Formal Messaging Technician** to form part of a 24/7 close-knit team in performing the coordination and support to customer Messaging within the Defence strategic environment. Reporting directly to the Formal Messaging Team Leader, this role provides a critical function in supporting ongoing customer operations on a day-to-day basis.

An active NV2 Security Clearance is an essential requirement to this role.

**About you**

Responsibilities and Accountabilities:

- Monitor servers, messaging queues and gateways.
- Provide confirmation of successful and timely delivery of formal messages to the customer via several methods.
- Conduct onsite security-specific activities.
- Ensure that all day to day activities are in line with the relevant security requirements, Procedures Manual and other relevant standards (including treatment of classified materials).
- Customer relationship management and training/workshop even delivery.

**Requirements**:

- NV2 Security Clearance essential.
- Experience within the Defence ICT environment.
- Ideally experience in Defence Communications Facility.
- Ability to work to tight deadlines and under pressure and knowing when to escalate issues.
- Proven ability to work well within a team environment.
- Problem solving skills with the ability to understand and interpret complex situations and activities.
- Ability to work on a 24/7 roster.

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.

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