Telehealth Triage Specialist

2 weeks ago

Brisbane, Australia Sanitarium Health & Wellbeing Full time

**The role**:
Join our foundational team partnering with a global specialist provider that supports mental health for employees across Australia and New Zealand. This is the answer employers are looking for to provide clinically effective and accessible quality mental healthcare and support to their employees with a focusing on prevention, early detection, and self-management of common mental health conditions.

We provide the most relevant support at critical times - whether it’s supporting on a referral pathway or putting users in touch with local mental health teams. The service is available from Monday to Friday, 8am to 8pm.

**About the Role**
- Use your mental health knowledge to assess the immediate need of the caller and potential risk level.
- Book appointments in with the registered psychologists in your team
- Keep coherent records of all clinical activity in line with service protocols.
- Recent 4 or 5 year trained psychology graduate looking to attain their mandatory hours, or an experienced mental health worker with a minimum Certificate IV Mental Health or proven mental health nursing experience
- Experience delivering exceptional quality service
- Demonstrates high standards of communication.
- Is computer literate.

**Benefits**:

- Enjoy the flexibility to collaborate face-to-face and work from home with your team in our modern offices in North Sydney.
- Access to an experienced clinical network that provides you with ongoing professional development and support
- This part-time or permanent role gives opportunity to make a real difference to workplace mental health and wellbeing.
- We provide support and coaching to achieve your mandatory hours

**About Us**:
Vitality Works is a Sanitarium company, established to provide industry leading programs and services in workplace health. Vitality Works offers our Australian and New Zealand clients the full spectrum of workplace health solutions from Injury prevention & health promotion, Mental health & wellbeing, Strategic health & safety consulting and Vaccinations & testing. Vitality Works' goal is to cultivate Healthy People and Thriving businesses.

Our team has a great passion for making a positive difference to the health and wellbeing of our communities. We are proud of our achievements, our history and what we have to offer for an exciting future. We are an organisation driven by our mission and values. If you share our passion for what we do, our products this is a great opportunity.

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