Depot Administrator

4 days ago


Kewdale, Australia Site Services Contracting Full time

Competitive salary + Superannuation
- Supportive team environment and great work culture
- WA owned and operated

Tru Fleet is a proudly West Australian fleet hire company, specialising in quality mine spec and civil spec vehicle hire across the mining, construction, and civil industries. We pride ourselves on being a West Australian business at the forefront of the latest developments, providing businesses the very best fleet management experience, allowing them more time to focus on core business.

**Job Information**:
**Responsibilities**:

- Serve as the initial point of contact for all customer sales enquiries
- Updating and maintaining our fleet management system along with other software systems
- Provide assistance with administration tasks and projects as required
- Providing a high standard of customer service to visiting guests and customers
- Facilitate pre-arranged collection of fleet hire vehicles by clients attending the depot
- Track and report on fleet utilisation, fines, tolls, and other infringements
- Identify vehicles due for servicing or replacement
- Monitor the mobilisation, and demobilisation of vehicles
- Support the response to vehicle incidents, breakdowns, mechanical failures, or any matters impacting client service
- Input information into spreadsheets and our fleet management system
- Sustain and develop strong working relationships with all customers
- Undertake additional tasks and projects as required
- Adhoc reception duties
- Exceptional customer service skills to ensure strong and lasting customer relations are met and maintained
- Strong written and verbal communication skills
- Strong Microsoft Excel, Word, and Outlook knowledge
- High level of initiative and creative problem-solving skills
- Ability to prioritise and manage own workflow
- Hands on and proactive
- Friendly and energetic disposition
- High attention to detail
- Able to work independently, and within a small team
- Valid C-class Western Australian Drivers Licence
- Valid Police Clearance no more than 3 months old

**Benefits of joining Tru Fleet**:

- Growing organisation
- Career opportunity with ability to create change
- ASX listed and ISO accredited company
- Employee Assistance Program, access to free support services
- Internal culture building initiatives and events

Tru Fleet acknowledges the Traditional Owners of the land on which we operate and pay our respects to Elders past, present and future. As a proud Equal Opportunity Employer, we encourage applicants from all cultural and ethnic backgrounds to apply.



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