Allocations Consultant

1 week ago

Melbourne, Australia Kanda Full time

Casual role | Melbourne based
- Shift coordination, rostering & client support
- Join a team that connects healthcare professionals with purpose

Join Nursing Australia as an Allocations Consultant and help us deliver high-quality care through smarter workforce coordination.

In this Casual role, you’ll support our allocations team to ensure optimal shift fills and the best use of our healthcare professional database. You’ll play a key role in strengthening client and staff relationships, driving availability capture, and ensuring great outcomes for both clients and workers.

**About the Role**
- Support daily staff allocations across healthcare and community clients
- Respond to client requests, cancellations and shift changes in real-time
- Capture and manage staff availability and preferences to maximise utilisation
- Build rapport with clients and healthcare professionals to drive engagement
- Assist with roster alignment, service delivery monitoring, and reporting
- Support business development and help grow client relationships
- Maintain accurate system data and ensure compliance standards are met

You’ll receive mentorship and support to grow professionally in a collaborative, people-first environment.

**About You**
- Organised and thrive in fast-paced environments
- Experience in rostering, call centre or health admin preferred
- Strong communication and relationship-building skills
- Tech-savvy and confident managing multiple systems
- Committed to quality service and positive client outcomes
- Understanding of healthcare or NDIS sectors is a bonus

**About Us**
At Kanda, we’re more than a care provider - we’re a community. Backed by decades of experience, we deliver personalised support solutions that embrace the complexity of life. Our services span disability and NDIS support, children, youth and family services, aged home care, veterans’ care, and community nursing.

We are committed to fostering an inclusive environment where every individual can achieve their highest potential. Our team of compassionate professionals works collaboratively to ensure our clients receive the support they need to live fulfilling and independent lives.

We are always looking for passionate, talented individuals to join our team.

**What’s on Offer**
- Flexible work arrangements - Melbourne based
- Career development pathways within a national organisation
- A workplace committed to diversity and child safety
- Supportive team culture with ongoing training and mentorship
- We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome - they are essential to our success._

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