Solutions Consultant

2 weeks ago

Sydney, Australia MRI Software Full time

Job Summary

Key areas of responsibility are:

- Familiar with real estate management business processes in either the investor or occupier space (or both).
- Work with clients to gather their requirements and implement the Horizon software.
- Conduct gap analysis, document client requirements, and translate into Horizon solution design.
- Advise clients on industry best practices regarding property and lease management.
- Create business documentation including training material.
- Assist clients in software configuration, testing, training, and deployment.
- Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise.
- Plan, develop and deliver remote or face to face, systems training programs.
- Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement Horizon services.
- Work with a varied number of clients in different specialised sectors.

Requirements:

- Degree in IT, Business, Finance, Maths, or Accounting is preferred.
- 3+ years of experience as a Solution Consultant, Project Manager, or similar in Software or IT industry
- Experience in business, knowledge of property and lease management principles, software implementation would be advantageous.
- Implementation or use of a property management software is a requirement. Use of Horizon would be advantageous, though not essential.
- Basic understanding of Oracle PL/SQL queries
- Effective communication skills.
- Ability to reason logically and provide innovative solutions.
- Strong verbal and written communication skills.
- Good problem-solving skills and tenacity to resolve them.
- Good understanding of software implementation methodology.
- Confident with training or training delivery.
- Competency in Excel, Word, PowerPoint.

Other Skills/Experience:

- High initiative, self-motivation, and enthusiasm.
- Strong professionalism and customer satisfaction orientation.
- Being able to demonstrate team working abilities is a must.
- Must be flexible to travel when travel is required

Benefits:

- Flexible working arrangements
- Quarterly performance-related bonus
- 6x Flexi AnyDay: knock 2.5 hours off your day
- Me Days: additional 3 days of annual leave for qualifying employees
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories

About the Business:

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