Research and Insights Analyst

This role will work closely with Product Managers, Editorial, Data Services, Marketing & UX to deliver reporting and automated insights for the business to make timely and fact-based decisions, as well as feeding into more advanced analytics and models.

**What’s the role?**
- Contribute the collection, cleansing, merging and management of customer data from various sources across the business using Data Engineering skills
- Standardise, design and deliver regular reports/datasets/dashboards to track and analyse customer behaviour and KPIs. Effectively responding to analysis and insights requests from product, marketing, sales and editorial teams.
- Create and maintain accurate and insightful tools and dashboards to add value to operational & consumer-centric business initiatives
- Ad hoc data extraction, manipulation & analysis for the purpose of insights and recommendations. Interpret and communicate results from across the datasets as recommendations to internal customers
- Work in multiple competing initiatives from inception to completion under rigorous deadlines in a fast-paced, dynamic environment
- Troubleshooting to resolve problems whilst working closely with the wider digital, analytics, front end and back end technology teams to ensure all analytics technology functions are effective.
- Experience working with 3rd party vendors, agencies, affiliates and partners is required
- Play a key role in driving and supporting our self-service platforms across Digital Delivery, including training internal users in Adobe Analytics

**Who are you?**
- Outstanding data extraction, manipulation and analysis skills
- Intermediate to Advanced level of experience with Adobe Experience Cloud, in particular Adobe Analytics, Adobe Audience Manager and Adobe Customer Journey
- Intermediate to Advanced level of experience using relational databases and SQL querying in a cloud based environment, preferably Google Big Query and AWS(EC2, Athena, and, S3)
- Experience in R, Python or equivalent
- Experience with data visualisation tools such as Tableau and Google’s Looker studio
- Demonstrated aptitude for logical analysis, problem identification and problem-solving
- Good communication skills, both written and verbal, with the ability to influence decision making at all levels
- Proven ability to transform large, complex and raw datasets into clear and actionable insights
- Experience across Nielsen reporting suites preferred but not required
- Ability to analyse large datasets, to identify patterns and trends in data sets
- Excellent analytical and MS Excel skills (inclusive of pivot tables/graphs etc)
- Understanding of user experience, website usability, development and design processes.
- Strong oral and written communication skills
- Proven time management and organisational skills with a demonstrated ability to organise and prioritise work with mínimal supervision
- Ability to work with cross-functional teams.

**What’s in it for you?**
- ** Flexible work arrangements - **in line with NCA’s flexible working policy.
- ** Exclusively ours** - access to publications and products from across the News Corp family
- ** Health & wellbeing** - advice, support and facilities for healthy minds and bodies
- ** Time off**:

- News offers a range of leave options to support your personal needs and moments that matter in life: parental leave, birthday leave, volunteer leave, career break and compassionate leave.
- ** Helping you grow** - development opportunities and recognition
- ** Financial wellbeing** - support on making the most of your money
- ** Perks & discounts** - exclusive offers across a range of products and services
- ** Giving back** - make a difference to our communities.

**Who are we?**

**What’s next?**
- Diversity strengthens our national teams and newsroom as we seek to tell stories that represent the communities of Australia. Our people make us unique, and so we are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability or gender identity. Applicants of diverse backgrounds are encouraged to apply._